ServiceNow IT Asset Management vs xAssets ITAM
ServiceNow IT Asset Management
servicenow.com
xAssets ITAM
xassets.comSide by side
| Figure | ServiceNow IT Asset Management | xAssets ITAM |
|---|---|---|
| Price from | — | $60/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 4 |
| Spec score · IT Asset Management Software | 8.4 (#25) | 9.1 (#6) |
| Barcode scanning | Yes | Yes |
| Contract tracking | Yes | Yes |
| Deployment | cloud | The platform is available cloud hosted or on-premise and can be used from any browser or mobile device without installation. |
| Employee self-service | Yes | Yes |
| Free plan | No | Yes |
| Integrations | Software Asset Management can integrate with SaaS applications including Adobe Cloud, Google Workspace, GitHub, Jira Software, and Microsoft 365 to retrieve usage data. | Built-in connectors include Active Directory, Microsoft SCCM, Microsoft Intune, JAMF, Azure AD, Azure Cloud, AWS Cloud, Google Cloud, JIRA Service Desk and OKTA. |
| Software license tracking | Yes | Yes |
| Support | ServiceNow offers a support center, product documentation, community, training, partners, and tailored ServiceNow Impact success plans. | Customers receive direct access to highly trained product specialists and proactive consultative support throughout the product lifecycle. |
Plans
ServiceNow IT Asset Management
- Enterprise IT Asset ManagementPriced on request
xAssets ITAM
- Express EditionFree
- Express Edition (additional user)$60 a month
- Enterprise EditionPriced on request
- Professional EditionPriced on request
In their own words
ServiceNow IT Asset Management
ServiceNow IT Asset Management has no write-up on Specifiction yet; its figures are above.
xAssets ITAM
xAssets ITAM manages IT assets across licensing, procurement, maintenance, and disposal. Discovery can use the PC Analyser agent or agentless methods including WMI, SSH, and SNMP. Built-in connectors cover Active Directory, Microsoft SCCM and Intune, JAMF, Azure services, AWS, Google Cloud, JIRA Service Desk, and OKTA. Its API provides programmatic access to functions and supports connections to ERP, SaaS, PaaS, legacy, and cloud systems; it can process complex data for import and export to CSV, Excel, or PDF. The hybrid product is listed for web, Windows, self-hosted, and API use. The free IT asset-management instance has no time limit and allows one user, 100 endpoints, and 1,000 total assets, with optional network discovery and SSO. That free instance excludes Intune, SCCM, procurement, contracts, barcoding, configuration, and workflow. The Express Edition additional-user plan costs $60 a month. xAssets was founded in 2001 and is headquartered in the United Kingdom.