ServicePower vs ServiceTrade
ServicePower
servicepower.comServiceTrade
servicetrade.comSide by side
| Figure | ServicePower | ServiceTrade |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Field Service Management Software | 8.8 (#12) | 8.0 (#43) |
| Spec score · Dispatch Management Software | 8.3 (#7) | 7.4 (#19) |
| Customer portal | Yes | Customers can use an online service portal for service information and communicate through online quotes and after-service reports. |
| Founded | G2 lists ServicePower as serving customers since 1996. | 2012 |
| Headquarters | McLean, Virginia, United States | Durham, North Carolina, United States |
| Integrations | Workforce Connectors and APIs connect ServicePower with CRM, ERP, workforce-management, customer, contractor, and other enterprise systems. | Listed integrations include QuickBooks, Sage Intacct, Microsoft Dynamics 365, Acumatica, and other accounting, ERP, compliance, fleet, and business tools. |
| Invoicing and payments | Yes | Yes |
| Route optimization | Yes | Yes |
| Security | The Trust Center lists SOC 1 Type II and SOC 2 Type II attestations and describes encryption in transit and at rest, access controls, and ongoing monitoring. | ServiceTrade reports SOC 2 Type 1 certification, secure single sign-on, role-based permissions, encrypted data transmission, and regular security testing. |
| Support | The site directs servicers to a dedicated help center and lists customer support through its support portal. | Support options include help documentation, email, in-app chat, and phone; the support page says telephone support is available to paid subscription plan customers. |
Plans
ServicePower
- Employed WorkforcePriced on request
- Contracted WorkforcePriced on request
- Blended WorkforcePriced on request
- ServicePower HUBFree
ServiceTrade
- SelectPriced on request
- PremiumPriced on request
- EnterprisePriced on request
In their own words
ServicePower
ServicePower is web-based software for managing field service work across employed, contracted, or blended workforces. Its listed capabilities include route optimization, customer portals, invoicing, and payments. Employed Workforce combines scheduling and mobile access with customer self-service, work order management, analytics, and Vision AI. Contracted Workforce includes dispatch, contractor reimbursement, contractor management and compliance, customer self-service, work order management, and analytics. Blended Workforce brings together scheduling, mobile access, dispatch, contractor reimbursement, contractor management and compliance, and customer self-service. ServicePower HUB covers work order management, warranty and cash-on-demand job management, parts ordering, payment processing, estimates, and invoices. The software runs on the web. ServicePower offers a free plan, with pricing on request. The maker is based in McLean, Virginia, United States.
ServiceTrade
ServiceTrade is paid field service management software for commercial fire protection and mechanical contractors. It connects office and field work through scheduling, dispatch, job tracking, project management, inspections and billing workflows. The technician app for Android and iOS provides job and customer details, asset history, service tasks, forms, GPS time tracking and work documentation. The platform supports invoicing and payments, offline mode, route optimization, customer portals and recurring jobs. Select includes unlimited office users, a dispatch board and map scheduler, service and job tracking, equipment history and online quotes. Premium adds AI-powered smart features, business insights, technician tasking and timecards, advanced quoting and invoicing workflows, and a customer service portal. Enterprise adds multi-brand and multi-region operations, advanced sales workflows, recurring contract pricing and proposals, parts and inventory management, and technician capacity planning. Integrations include QuickBooks, Sage Intacct, Microsoft Dynamics 365, Acumatica and other business systems. ServiceTrade reports SOC 2 Type 1 certification, role-based permissions, secure single sign-on, encrypted transmission and regular security testing. Pricing is based mainly on technician count and selected suite, with quotes available on request.