ServiceWorks vs TeamPoint
ServiceWorks
service.worksTeamPoint
teampoint.appSide by side
| Figure | ServiceWorks | TeamPoint |
|---|---|---|
| Price from | $49/mo | £50/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 2 |
| Spec score · Pest Control Software | 8.1 (#8) | 7.5 (#26) |
| Customer portal | Yes | Customers can use a self-service portal to view jobs, worksheets, invoices, assets and service contracts, approve quotes and request work. |
| Headquarters | Creve Coeur, Missouri, United States | Shrewsbury, United Kingdom |
| Integrations | Official integration pages list QuickBooks, Shopify, Square, Authorize.Net, Stripe, Mailchimp, Zapier, Google Maps, ServiceBench, ServicePower, Marcone and Encompass connections. | Listed integrations include Xero, Sage, QuickBooks, Stripe, Chargebee, Microsoft 365, SharePoint, Dynamics 365, Cloudfm, Verisae, ConnectWise, WorkWave, Quartix, Verilocation, DPD, OpenAI, Claude and Google Gemini; custom integrations are available on request. |
| Scheduling | The platform provides drag-and-drop scheduling, technician availability views and route optimization. | Scheduling tools include calendar and map views with visibility of availability, location, skills and job status. |
| Support | Support is offered through chat, email and phone Monday through Friday 6 AM–8 PM Central, with limited Saturday coverage and no Sunday hours. | TeamPoint says its UK team provides responsive support, training and help through implementation and after go-live. |
Plans
ServiceWorks
- Starter$49 a month
- Plus$149 a month
- Bronze$150 a month
- Silver$350 a month
- Custom$948 a year
- Gold$1,800 a month
- Platinum$4,500 a month
- ServiceWorks planPriced on request
In their own words
ServiceWorks
ServiceWorks is cloud-based field service management software for repair, installation and maintenance businesses. It covers scheduling, dispatch, field work, inventory, customer communication, estimates, invoicing, payments, service agreements, equipment histories and reporting. Field features include mobile and offline access, custom job forms, eSignatures, GPS tracking and attachments. A branded customer portal supports scheduling, payments and service history, while communication automation includes SMS and notifications. The POS connects retail sales to delivery, installation and future service, keeping inventory, payments and customer history connected. Integrations include QuickBooks Online and Desktop, Shopify, Square, Authorize.Net, Stripe, Mailchimp and Zapier. The API connects approved customers and partners with external websites, portals, apps, CRMs, OEM systems, accounting platforms and internal tools. Subscriptions require onboarding with configuration and guided product training. The maker, ServiceWorks, was founded in 2016 and is headquartered in Creve Coeur, Missouri, United States.
TeamPoint
TeamPoint is job management software for UK field service businesses, bringing jobs, customer records, scheduling, compliance, quoting, invoicing, and reporting into one platform. Scheduling offers calendar and map views showing availability, location, skills, and job status. Field teams can view job information, complete forms, capture photos and signatures, and update progress through the mobile app. The app works offline and syncs when a connection returns.
Customers can use a self-service portal to view jobs, worksheets, invoices, assets, and service contracts, approve quotes, and request work. Compliance tools capture digital risk assessments, photos, signatures, certificates, and site records, with audit trails and expiry-date visibility. Listed integrations include Xero, Sage, QuickBooks, Stripe, Chargebee, Microsoft 365, SharePoint, Dynamics 365, and other services; custom integrations can be requested. TeamPoint runs on Android, iOS, macOS, web, and Windows. The subscription costs £50 a month, billed £50 + VAT per user, per month, on a fixed-term contract of 12, 24, 36, or 48 months. A one-time setup fee is 3000.00 GBP, billed £3000 + VAT.