ShipBob vs ShipHero WMS
ShipBob
shipbob.comShipHero WMS
shiphero.comSide by side
| Figure | ShipBob | ShipHero WMS |
|---|---|---|
| Price from | Free | $1,995/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Warehouse Management Software | 8.0 (#11) | 7.5 (#22) |
| Spec score · Order Fulfillment Software | 8.1 (#11) | 7.6 (#16) |
| Founded | 2014 | 2013 |
| Integrations | Native connections include Shopify, WooCommerce, BigCommerce, Squarespace, Amazon and Walmart, with additional marketplace, ERP, EDI, returns, CRM, subscription and support integrations. | Supported store and marketplace integrations include Amazon, BigCommerce, WooCommerce, Google Shopping, eBay, Etsy, Magento 2.x, MyStore.no, Shopify, Shopify Plus, Shopify POS, and Walmart. |
| Inventory tools | Inventory features include bundling items, merging duplicates, real-time stock levels, inventory distribution data, and reorder point notifications. | ShipHero lists multi-warehouse allocation, purchase orders and receiving, replenishment levels, cycle counting, kitting, logs and reports, and putaway. |
| Support | ShipBob says fulfillment centers have on-site customer support representatives at each location. | Support tickets and email support are available 24 hours per day, 7 days per week, with monitoring during regional business hours. |
Plans
ShipBob
- ShipBob softwareFree
- Outsourced order fulfillmentPriced on request
- ShipBob fulfillment servicesPriced on request
ShipHero WMS
- Standard WMS for Brands$1,995 a month
- WMS for 3PLs$2,145 a month
- Enterprise WMS for BrandsPriced on request
In their own words
ShipBob
ShipBob provides fulfillment services and software for ecommerce businesses, automating order picking, packing, shipping, tracking, and inventory management. Its warehouse software processes B2C orders according to each fulfillment center’s outbound SLA, which varies by location from noon to 6 p.m. local time. Product photos, digital checks during picking and packing, and merchant packaging preferences support order accuracy. Inventory tools include bundling, merging duplicates, real-time stock levels, distribution data, and reorder notifications. Analytics cover order and inventory visibility, fulfillment performance and SLA data, transit times, and demand forecasting. Native ecommerce integrations include Shopify, WooCommerce, BigCommerce, Squarespace, Amazon, and Walmart. ShipBob says its fulfillment centers operate in the United States, Canada, the EU, the UK, and Australia, with carrier partnerships including UPS, USPS, FedEx, and DHL. Fulfillment quotes are customized, and kitting or other unique requirements may add costs. ShipBob software is free for customers and connects stores to manage inventory, orders, and shipments; fulfillment services have no listed price.
ShipHero WMS
ShipHero WMS is warehouse management software for eCommerce brands and third-party logistics providers. It handles orders and returns, mobile picking and packing, live carrier rates, inventory insights, and reports. Inventory functions include multi-warehouse allocation, purchase orders and receiving, replenishment levels, cycle counting, kitting, putaway, and logs. Store and marketplace integrations include Amazon, BigCommerce, WooCommerce, eBay, Etsy, Magento 2.x, Shopify, Shopify Plus, Shopify POS, and Walmart, among others. Unsupported platforms can be handled through CSV order imports or a ShipHero API connection. The iOS app provides access to picking, receiving, inventory management, and Bluetooth scanner workflows; packing and workstation applications are available for Windows and Mac. ShipHero says it supports multifactor authentication and SAML2 single sign-on, is GDPR compliant, and is SOC 2 Type 2 audited and attested. Support tickets and email support are available around the clock. Standard WMS for Brands costs $1,995 a month, and WMS for 3PLs costs $2,145 a month. There is no free plan.