Shokken vs WaitQ
Shokken
shokken.rsvpWaitQ
waitq.appSide by side
| Figure | Shokken | WaitQ |
|---|---|---|
| Price from | $19.99/mo | $27/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Restaurant Waitlist Software | 8.0 (#11) | 7.7 (#18) |
| Integrations | Users can sign in with Google or Apple. | The privacy policy names Google and Reserve with Google as distribution, search, marketplace, or reservation partners that may be enabled or requested by business customers. |
| Purpose | Shokken is a restaurant waitlist service for managing parties and letting guests follow their place in line. | WaitQ is a cloud-based queue management system for physical businesses to manage customer flow across locations. |
| Support | Shokken offers a 15-minute setup call and in-person setup help in Las Vegas. | The Business plan includes priority support and an onboarding call; Starter and Grow list standard email support. |
Plans
In their own words
Shokken
Shokken is a restaurant waitlist service that lets staff manage parties while guests follow their place in line. Guests can join from a browser using a QR code, without installing an app or creating an account, then share a live tracker with the rest of their party. Staff can manage multiple waitlists, run a tablet in kiosk mode, let guests leave the list, and clear finished parties overnight. Restaurants can publish a public menu at an assigned Shokken URL and make printable QR cards and signs. Guest pages support English, Spanish, Simplified and Traditional Chinese, Korean, Japanese, and Tagalog; the host app is in English. The free plan includes manual entry, QR self-join, browser tracking, core waitlist tools, and public menus. Founding Pro is $19.99 for the first month, then $99.99/month while continuously active; its regular rate is $200/month. The service is available to U.S. restaurants and needs internet access to sync lists and send texts.