Shop Boss vs Workshop Software
Shop Boss
shopboss.net
Workshop Software
workshopsoftware.comSide by side
| Figure | Shop Boss | Workshop Software |
|---|---|---|
| Price from | $199/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 9 |
| Spec score · Auto Repair Shop Software | 8.6 (#1) | 8.3 (#4) |
| Spec score · Garage Management software | 8.6 (#3) | 8.3 (#5) |
| Spec score · Automotive Repair Software | 8.6 (#7) | 8.3 (#9) |
| Spec score · Repair Shop Software | 8.6 (#5) | 8.3 (#8) |
| Headquarters | 2035 Lakeside Center Way, Suite 100, Knoxville, TN 37922, United States | Suite 2305, 4 Daydream St, Warriewood NSW Australia 2102 |
| Inspections | BOSS Inspect lets technicians use a smartphone or tablet to show customers needed repairs, send inspection reports, and keep records and updates. | The product supports paperless vehicle inspections that send details and costs to customers’ smartphones for approval. |
| Integrations | The product advertises parts and labor-guide integrations, DVI connections to guides/parts/inventory, tire ordering, CARFAX, Kukui, and EService Intelligence connections. | Listed integrations include Xero, QuickBooks, MYOB, Burson EzyParts, Repco Navigator Pro, and WorkshopData. |
| Payments | BOSS Pay combines payments, billing, and invoices, supports Venmo, PayPal, Text-to-Pay, financing, and PCI requirements stated by the maker. | WorkshopPay provides integrated online and in-person payment processing, surcharge handling and multi-terminal management. |
| Rating on Capterra | 4.4 out of 5 from 89 reviews. | 4 out of 5 from 77 reviews |
| Rating on G2 | 4.3 out of 5 from 3 reviews. | 4.1 out of 5 from 7 reviews |
| Self-hosting | TrustRadius lists Shop Boss as SaaS/cloud deployment, and the vendor provides hosted production and development API endpoints. | The service is cloud-based and requires internet access; the vendor describes no self-hosted deployment. |
| Support | TrustRadius lists chat, knowledgebase/FAQ, forum/community, email, and phone support for both free and paid support categories. | Plans list email and phone support, getting-started training, a knowledge base, and live chat; Platinum also lists priority support and a personal account manager. |
| What it does | Shop Boss is cloud-based auto-repair shop management software for independent shops and multi-location operations. | Cloud workshop-management software handles repair businesses from online booking through invoicing, customer communications, inventory and reporting. |
Plans
Shop Boss
- Gold$199 a month
- CRM + Online Service Scheduler$224 a month
- Platinum$349 a month
- Customer & Vehicle Data Transfer$399, paid once
- Premier$449 a month
- Premier Plus$649 a month
- Customer, Vehicle, Repair History & Inventory Data Transfer$899, paid once
Workshop Software
- Silver (AUD, monthly)A$119 a month
- Gold (AUD, monthly)A$149 a month
- Silver$169 a month
- Gold$199 a month
- Platinum (AUD, monthly)A$249 a month
- Platinum$299 a month
- Silver (AUD, yearly)A$1,188 a year
- Gold (AUD, yearly)A$1,428 a year
- Platinum (AUD, yearly)A$2,388 a year
In their own words
Workshop Software
Workshop Software is cloud-based management software for automotive and mechanical repair workshops. Its dashboard brings job progress, stock, quotes, staff allocation, and invoicing into view. Customers can book through the workshop’s online system, while the mobile app supports bookings, jobs, photos, videos, work hours, and inspections. Paperless vehicle inspections can send findings and costs to customers’ smartphones for approval. Inventory tools track stock levels and reorders; supplier management covers orders, invoices, and payments. Listed integrations include Xero, QuickBooks, MYOB, Burson EzyParts, Repco Navigator Pro, and WorkshopData. The software runs on Android, iOS, and web. Pricing lists Silver, Gold, and Platinum plans, with monthly options at 119.00 AUD, 149.00 AUD, and 249.00 AUD respectively, plus GST. The pricing note lists service from $149/mo (annual) and a 14-day trial; there is no free plan. Integrated payments are available only in Australia, New Zealand, the UK, and the USA. The Workshop API is available on Platinum and can be managed only by admin users.