SightMill vs SurveySensum
SightMill
sightmill.comSurveySensum
surveysensum.comSide by side
| Figure | SightMill | SurveySensum |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Nps Software | 7.4 (#10) | 7.8 (#8) |
| Spec score · Customer Satisfaction Software | 7.3 (#14) | 7.7 (#9) |
| Headquarters | London, United Kingdom | 6 Battery Road, #17-06, Singapore 049909 |
| Integrations | Standard integrations include Salesforce, Zendesk, Google Analytics, Slack and Trello, with webhook, REST API and Zapier options. | The pricing page lists HubSpot, Slack, and Open APIs with Starter CX, and Salesforce with Self-Driven CX. |
| Product | SightMill is an online customer experience platform for collecting feedback, analysing responses and making changes to improve business. | SurveySensum describes itself as an AI-first enterprise feedback and market research platform for NPS, CSAT, employee experience, and market research. |
| Support | The Customer Feedback plan lists onboarding and training plans and 24/7 helpdesk and support. | Starter CX lists global support with response times under two hours across North America, Europe, and Asia time zones. |
Plans
SurveySensum
- Managed CX for YouPriced on request
- Self-Driven CXPriced on request
- Starter CXPriced on request
In their own words
SightMill
SightMill is an online customer-experience platform for collecting feedback, analysing responses, and directing changes. Surveys can be sent by email, website, SMS, QR code, embedded links, or API. Ready-made templates include NPS, CSAT, CES, employee NPS, smiley icon, and star-rating surveys. Feedback can be tagged by theme or sentiment, product, segment, price, or team, with trends reported over time and relevant responses routed to teams. Email surveys support personalized messages, customer domains and addresses, and one-click feedback. Website surveys can be installed directly or through a WordPress plugin, with display rules and score-based follow-up questions. Integrations include Salesforce, Zendesk, Google Analytics, Slack, and Trello, plus webhook, REST API, and Zapier options. SightMill offers web and API access, a free 14-day trial with all functionality enabled, and paid plans priced on request. There is no free plan. The provider is SightMill Ltd in London.
SurveySensum
SurveySensum has no write-up on Specifiction yet; its figures are above.