SignUpGenius vs WhenToHelp
SignUpGenius
signupgenius.comWhenToHelp
whentohelp.comSide by side
| Figure | SignUpGenius | WhenToHelp |
|---|---|---|
| Price from | $8.99/mo | $9.17/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 14 |
| Spec score · Event Volunteer Management Software | 8.3 (#11) | 8.4 (#8) |
| Headquarters | Charlotte, NC | Tustin, California, USA |
| Purpose | SignUpGenius provides sign-up sheets, fundraisers, event tickets, dues, forms and other tools to organize groups and collect money in one place. | WhenToHelp provides online scheduling for organizations that coordinate volunteers. |
| Support | All users receive email support, while premium subscribers can receive priority email and phone support plus tutorials and FAQs. | The maker says support is provided by a US-based center and usually answers email questions within minutes. |
Plans
SignUpGenius
- FreeFree
- FreeFree
- Silver$8.99 a month
- Gold$22.49 a month
- Platinum$44.99 a month
- EnterprisePriced on request
WhenToHelp
- WhenToHelp LiteFree
- 1-10 helpers monthly$16 a month
- WhenToHelp Full Version$16 a month
- 11-30 helpers monthly$33 a month
- 31-60 helpers monthly$54 a month
- WhenToHelp Full Version$66, paid once
- 61-100 helpers monthly$78 a month
- 101-150 helpers monthly$97 a month
- 1-10 helpers annual$110 a year
- WhenToHelp Full Version$110 a year
In their own words
SignUpGenius
SignUpGenius helps schools, nonprofits, businesses, communities, and other organizers coordinate sign-ups and collect money. Organizers can create forms, fundraisers, event tickets, dues, and volunteer shifts, then share a link; participants can sign up without creating accounts. A setup wizard, themes, recurring events, custom questions, and tabbed sign-ups support different needs, while organizers can duplicate or transfer earlier sign-ups. Automatic email or text reminders, scheduled invitations, confirmations, follow-ups, and targeted group messages handle communication. Reporting includes volunteer hours, email delivery and click-through rates, and payment exports; data can also be exported to Excel. Sign-up data connects to web apps through Zapier, and participants can sync calendars. The free plan includes unlimited sign-ups. Payment pages accept cards and digital wallets with a 3.95% plus $0.95 convenience fee, or eChecks at 1.95% with a $1 minimum; payments are limited to U.S.-based users with U.S. bank accounts. The main service runs in a phone browser, and a payment companion app is available for iOS and Android.
WhenToHelp
WhenToHelp is online scheduling software for organizations coordinating volunteers. Coordinators can build recurring schedules, start from templates, and move shifts with drag-and-drop tools. AutoFill assigns shifts based on volunteer preferences and scheduling constraints. Volunteers can enter time preferences, request time off, take open shifts, and trade shifts through the Tradeboard. Email and text notifications can alert volunteers to schedules and changes. Schedules have configurable views and can be printed; schedule data export is listed as a Full Version feature. Schedules can also be viewed in Google Calendar and Outlook, with automatic export to both. The service is available on the web, Android, and iOS, while its mobile version opens in a phone or tablet browser without a required app download. WhenToHelp Lite is free with limits of 250 volunteers, 100 shifts per week, and 18 months of past schedule information. The Full Version starts at $16 a month for 1–10 helpers. A 30-day trial is available without a credit card.