Simplify360 Location Reviews vs Superchat
Simplify360 Location Reviews
simplify360.comSuperchat
superchat.comSide by side
| Figure | Simplify360 Location Reviews | Superchat |
|---|---|---|
| Price from | — | €89/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 6 |
| Spec score · Review Management Software | 8.0 (#66) | 9.3 (#2) |
| Founded | 2009 | 2020 |
| Integrations | The maker's integrations page lists Salesforce, Google Analytics, Enablex, Freshdesk CRM, Genesys, Knowlarity, Avaya, Shopify, Google Translate, Bit.ly, MS Dynamics, and Zoho CRM. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Monitoring alerts | Yes | Yes |
| Review sources | The location reviews page names Google My Business, Yelp, TripAdvisor, Zomato, and eBay as review platforms it can integrate. | Google,ProvenExpert,Trustpilot,and custom links |
| Support | The maker's homepage offers help from CX experts and lists contact email [email protected]. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
| Unified inbox | The platform lets teams monitor and respond to reviews for any number of locations from one inbox. | The platform brings WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS conversations into one inbox. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Simplify360 Location Reviews
Simplify360 Location Reviews has no write-up on Specifiction yet; its figures are above.
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.