Sinch Engage vs SM2.IO
Sinch Engage
sinch.comSM2.IO
sm2.ioSide by side
| Figure | Sinch Engage | SM2.IO |
|---|---|---|
| Price from | $99/mo | $199/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · Business Texting Software | 8.1 (#9) | 8.0 (#10) |
| Integrations | Listed integrations include HubSpot, Salesforce, Shopify, BigCommerce, NetSuite, ActiveCampaign, Microsoft Dynamics, Adobe Campaign, Epic, Zapier and Workato. | Listed integrations include Shopify, WooCommerce, BigCommerce, Magento, Wix, TikTok Shop, Etsy, Mailchimp, Constant Contact, Google Business Profile, Yelp, Zapier, Make, and IFTTT. |
| Intended customers | Sinch Engage describes its audience as businesses across industries including retail, healthcare, logistics, fitness and service businesses. | SM2.IO says it is built for local and small businesses, including auto shops, salons, dental and medical offices, home services, cafes, and retail. |
| Product | Sinch Engage provides businesses with a platform for SMS campaigns and two-way customer messaging. | SM2.IO describes itself as an all-in-one messaging and communication platform for small businesses, with customer conversations and related tools in one shared inbox. |
| Trial | Sinch Engage offers a 14-day trial with no credit card required; the pricing FAQ describes it as limited to exploring the platform and sending test messages to yourself. | The free trial uses a real account with real phone numbers and sending, requires no credit card up front, and converts to a monthly subscription when it ends. |
Plans
Sinch Engage
- Basics$99 a month
- Conversations$249 a month
- Pro$799 a month
- Pro Plus$1,799 a month
- Advanced$2,399 a month
- Custom enterprisePriced on request
In their own words
Sinch Engage
Sinch Engage provides businesses with a platform for SMS campaigns and two-way customer messaging. Campaign tools include scheduled messages, workflow automations, templates, contact management, and personalization. Teams can use a shared inbox and assign conversations. Listed channels include SMS, MMS, and RCS, with social add-ons for WhatsApp, Facebook Messenger, and Instagram Messenger. The Messages API is a REST API for sending and receiving SMS and MMS, scheduling messages, tracking delivery, and handling replies. Listed integrations include HubSpot, Salesforce, Shopify, BigCommerce, NetSuite, ActiveCampaign, Microsoft Dynamics, Adobe Campaign, Epic, Zapier, and Workato. Its iOS and Android app supports messaging, team assignments, and push notifications, but is limited to active plan users; Basic-only and trial-only accounts cannot use it, and new accounts cannot be created there. The 14-day trial requires no credit card, but is limited to platform exploration and test messages to yourself. Pricing starts at $99/mo; taxes are excluded, and carrier fees and some integration or Meta channel charges may apply.