Sinch Engage vs SMS-Magic
Sinch Engage
sinch.comSMS-Magic
sms-magic.comSide by side
| Figure | Sinch Engage | SMS-Magic |
|---|---|---|
| Price from | $99/mo | ₹582/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · Business Texting Software | 8.1 (#9) | 7.9 (#13) |
| API | The Messages API is a REST API for sending and receiving SMS and MMS, scheduling messages, tracking delivery and handling replies. | Businesses without a CRM can send and receive customer messages from their URLs and apps using SMS-Magic APIs. |
| Integrations | Listed integrations include HubSpot, Salesforce, Shopify, BigCommerce, NetSuite, ActiveCampaign, Microsoft Dynamics, Adobe Campaign, Epic, Zapier and Workato. | SMS-Magic says it primarily works with Salesforce and Zoho and also integrates with Marketo, Marketing Cloud, and Pardot. |
| Mobile app | The mobile app is available for iOS and Android and supports messaging, team assignments and push notifications. | The mobile app lets teams manage customer conversations and share images, files, videos, and live photos from mobile devices. |
| Product | Sinch Engage provides businesses with a platform for SMS campaigns and two-way customer messaging. | SMS-Magic is a CRM-based conversational messaging platform for engaging customers and prospects. |
| Support | The pricing page says all plans include 24/7 global support, and the FAQ lists chat, email or phone support with tier-dependent availability. | The company lists customer support by email at [email protected]. |
Plans
Sinch Engage
- Basics$99 a month
- Conversations$249 a month
- Pro$799 a month
- Pro Plus$1,799 a month
- Advanced$2,399 a month
- Custom enterprisePriced on request
SMS-Magic
- SMS Automation₹582 a month
- SMS Conversational Messaging₹1,415 a month
- Multi-channel Messaging₹2,660 a month
In their own words
Sinch Engage
Sinch Engage provides businesses with a platform for SMS campaigns and two-way customer messaging. Campaign tools include scheduled messages, workflow automations, templates, contact management, and personalization. Teams can use a shared inbox and assign conversations. Listed channels include SMS, MMS, and RCS, with social add-ons for WhatsApp, Facebook Messenger, and Instagram Messenger. The Messages API is a REST API for sending and receiving SMS and MMS, scheduling messages, tracking delivery, and handling replies. Listed integrations include HubSpot, Salesforce, Shopify, BigCommerce, NetSuite, ActiveCampaign, Microsoft Dynamics, Adobe Campaign, Epic, Zapier, and Workato. Its iOS and Android app supports messaging, team assignments, and push notifications, but is limited to active plan users; Basic-only and trial-only accounts cannot use it, and new accounts cannot be created there. The 14-day trial requires no credit card, but is limited to platform exploration and test messages to yourself. Pricing starts at $99/mo; taxes are excluded, and carrier fees and some integration or Meta channel charges may apply.