SMS-Magic

Spec sheet

Product

SMS-Magic is a CRM-based conversational messaging platform for engaging customers and prospects.Read 3 Oct 2026 · sms-magic.com

Audience

The company describes serving businesses from small and midsize firms to large global enterprises across industries including contact centers, financial services, higher education, retail, staffing, and wellness.Read 3 Oct 2026 · docs.sms-magic.com

API

Businesses without a CRM can send and receive customer messages from their URLs and apps using SMS-Magic APIs.Read 3 Oct 2026 · sms-magic.com

Integrations

SMS-Magic says it primarily works with Salesforce and Zoho and also integrates with Marketo, Marketing Cloud, and Pardot.Read 3 Oct 2026 · sms-magic.com

Security

The company says it encrypts Subscriber Data in transit and encrypts backups and authentication credentials at rest.Read 3 Oct 2026 · sms-magic.com

Privacy

The privacy policy says SMS-Magic does not sell personal information under the CCPA and does not transfer SMS consent or phone numbers for third-party marketing.Read 3 Oct 2026 · sms-magic.com

Compliance

SMS-Magic says it handles messaging compliance and regulations for customers.Read 3 Oct 2026 · sms-magic.com

Support

The company lists customer support by email at [email protected].Read 3 Oct 2026 · sms-magic.com

Headquarters

Pune, IndiaRead 28 Sep 2026 · sms-magic.com

Campaigns

The product supports creating and scheduling multimedia messaging campaigns and personalizing conversations across channels.Read 3 Oct 2026 · docs.sms-magic.com

Channels

It supports messaging through text, WhatsApp, Facebook Messenger, and LINE from a smartphone.Read 3 Oct 2026 · sms-magic.com

Company history

SMS-Magic documentation says the product launched on Salesforce in 2010 and its parent company Screen-Magic was founded in 2008.Read 3 Oct 2026 · docs.sms-magic.com

Mobile app

The mobile app lets teams manage customer conversations and share images, files, videos, and live photos from mobile devices.Read 3 Oct 2026 · sms-magic.com

Mobile platforms

SMS-Magic states that its mobile app is available on Android and iOS.Read 3 Oct 2026 · docs.sms-magic.com

Plans and prices

Every SMS-Magic plan and price →

Where Specifiction places it

• Business Texting Software#13 of 277.9