Sinch Engage vs Text Request
Sinch Engage
sinch.comText Request
textrequest.comSide by side
| Figure | Sinch Engage | Text Request |
|---|---|---|
| Price from | $99/mo | $575/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 7 |
| Spec score · Business Texting Software | 8.1 (#9) | 7.8 (#16) |
| Spec score · Nonprofit Text Messaging Software | 7.9 (#11) | 7.9 (#12) |
| Spec score · Business Text Messaging Software | 8.0 (#17) | 7.9 (#19) |
| Founded | 2008 | 2014 |
| Integrations | Listed integrations include HubSpot, Salesforce, Shopify, BigCommerce, NetSuite, ActiveCampaign, Microsoft Dynamics, Adobe Campaign, Epic, Zapier and Workato. | The service offers API and webhooks plus direct integrations including HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365. |
| Product | Sinch Engage provides businesses with a platform for SMS campaigns and two-way customer messaging. | Text Request is business texting software that lets small businesses text from their business number. |
| Support | The pricing page says all plans include 24/7 global support, and the FAQ lists chat, email or phone support with tier-dependent availability. | Every plan includes ongoing customer support from an in-house team located in Chattanooga, Tennessee. |
Plans
Sinch Engage
- Basics$99 a month
- Conversations$249 a month
- Pro$799 a month
- Pro Plus$1,799 a month
- Advanced$2,399 a month
- Custom enterprisePriced on request
Text Request
- Enterprise$575 a month
- High Volume Tier 1$890 a month
- High Volume Tier 2$1,460 a month
- High Volume Tier 3$2,900 a month
- BasicPrice not published
- CorporatePrice not published
- StarterPrice not published
In their own words
Sinch Engage
Sinch Engage provides businesses with a platform for SMS campaigns and two-way customer messaging. Campaign tools include scheduled messages, workflow automations, templates, contact management, and personalization. Teams can use a shared inbox and assign conversations. Listed channels include SMS, MMS, and RCS, with social add-ons for WhatsApp, Facebook Messenger, and Instagram Messenger. The Messages API is a REST API for sending and receiving SMS and MMS, scheduling messages, tracking delivery, and handling replies. Listed integrations include HubSpot, Salesforce, Shopify, BigCommerce, NetSuite, ActiveCampaign, Microsoft Dynamics, Adobe Campaign, Epic, Zapier, and Workato. Its iOS and Android app supports messaging, team assignments, and push notifications, but is limited to active plan users; Basic-only and trial-only accounts cannot use it, and new accounts cannot be created there. The 14-day trial requires no credit card, but is limited to platform exploration and test messages to yourself. Pricing starts at $99/mo; taxes are excluded, and carrier fees and some integration or Meta channel charges may apply.
Text Request
Text Request is business texting software that lets small businesses send messages from their business number. It supports SMS and MMS, two-way conversations, scheduled messages, reminders, and mass texting; Sequences arrange messages around a date important to customers. Its SMS Chat website widget can open a text conversation and gather contact details for follow-up. Businesses can request and collect secure payments through SMS using their own processor or Text Request's. API access, webhooks, and direct integrations include HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365. Access options include web, Android and iOS apps, a Windows desktop app, a Mac web app, and a Chrome extension. Mobile apps omit P2P messaging, reports, integrations, and custom merge messages. Pricing is paid from $59.99/mo, with a 14-day trial. During the trial, texting is limited to the sales support number and verified phone number, and reviews, payments, integrations, and extra dashboards are excluded. Every plan includes ongoing in-house support; HIPAA-compliant accounts cost an additional $50/mo.