SiteOps vs SRVO
SiteOps
siteops.orgSRVO
getsrvo.caSide by side
| Figure | SiteOps | SRVO |
|---|---|---|
| Price from | $25/mo | C$12/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 8 | 7 |
| Spec score · Property Maintenance Management Software | 8.5 (#8) | 8.6 (#7) |
| Data handling | The privacy policy says customer records and uploaded files are not sold. | SRVO says it does not sell user data, and account deletion triggers operational-data deletion within 30 days while backups may persist up to 90 days. |
| Integrations | The privacy policy names Google sign-in, Stripe billing, AWS services, S3 photo storage, SES email and GA4 analytics. | QuickBooks Online is available to receive journal entries from SRVO; Zapier and Xero are listed as coming soon. |
| Intended users | SiteOps describes itself as maintenance request software for property managers. | SRVO is made for property managers, facilities teams, field-service trades, schools and nonprofits. |
| Licence | The reviewed pages do not state an open-source licence or provide source-code licensing terms. | The terms state that SRVO software and intellectual property remain Common Good Labs property and grant only a limited non-exclusive use right. |
| Security | SiteOps says it uses reasonable technical and organizational safeguards and notes that no internet service can guarantee perfect security. | The privacy policy says SRVO uses HTTPS, encryption at rest, hashed passwords and access controls. |
| Self-hosting | The reviewed pages describe a hosted web service and do not document self-hosting or on-premises deployment. | The terms describe SRVO as an operated service and provide no self-hosting option. |
| Support | The published support contact is [email protected]. | The pricing page lists community support for Maintain, email support for Plus and priority support for Pro. |
| What it does | SiteOps provides property managers with tenant maintenance forms, request tracking, public status lookup and a management dashboard. | SRVO is a computerized maintenance-management system for property, facilities and field-service teams. |
Plans
SiteOps
- FreeFree
- FreeFree
- Starter$25 a month
- Starter$29 a month
- Growth$67 a month
- Growth$79 a month
- Pro$169 a month
- Pro$199 a month
SRVO
- MaintainFree
- Two-way textingC$12 a month
- AI phone intakeC$29 a month
- PlusC$49 a month
- Property Management add-onC$49 a month
- ProC$129 a month
- Enterprise CustomPriced on request
In their own words
SiteOps
SiteOps is browser-based maintenance request software for property managers. Tenants submit issues through property-specific forms, while managers track the work on a dashboard and Kanban board. Forms can collect a request category, unit or room number, description, name, email, and optional photo. Managers can move requests through new, in progress, and done statuses. Requesters can look up progress with a confirmation code and unit number. When an email recipient is set in the app, new requests and status changes can trigger emails to the owner and requester. SiteOps offers a free plan covering one property and three requests per month. Paid plans are listed at $29.00 per month for Starter, $79.00 per month for Growth, and $199.00 per month for Pro; published limits differ by tier for team access, categories, properties, requests, and branding. The product runs in a browser without specialized local software and provides mobile access. Paid-plan checkout includes a 30-day trial only for users who have not already used one. Support is listed at [email protected].
SRVO
SRVO is a CMMS for organizing maintenance operations, bringing work orders, preventive maintenance, assets, inspections, vendors, and reporting into one system. Work orders can include status, priority, assignment, mentions, checklists, photos, time, parts, and an activity timeline. Recurring preventive-maintenance schedules create work orders automatically, and AI can suggest asset plans, clean up requests, estimate repair cost and severity from photos, scan receipts and nameplates, and fill asset specifications. An optional Property Management add-on covers tenants, leases, rent roll, owner statements, finance, and portals. SRVO is intended for property managers, facilities teams, field-service trades, schools, and nonprofits. It is available on Android, iOS, and web; the installable mobile app includes field tools such as directions, photo capture, and clock-in. The free Maintain plan is free and covers one site, 15 assets, and two users. Plus costs C$49 a month and Pro costs C$129 a month. QuickBooks Online can receive journal entries from SRVO; Zapier and Xero are listed as coming soon.