SkyBill Utility Billing vs Vitality Utility Billing
SkyBill Utility Billing
skybill.eu
Vitality Utility Billing
vitality.ioSide by side
| Figure | SkyBill Utility Billing | Vitality Utility Billing |
|---|---|---|
| Price from | €155/mo | $0.50/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 2 |
| Spec score · Utility Billing Software | 8.8 (#1) | 8.0 (#7) |
| API and extensibility | SkyBill says APIs are available for system fields or can be custom-built, with web services used for external integrations. | The product offers API integration for sharing meter and billing data with existing systems, and its help center documents an API Import/Export workflow. |
| Billing methods | The system calculates periodic bills from meter readings or flat rates and supports prepaid and postpaid arrangements. | It supports metered, RUBS, and convergent billing. |
| Documentation | The help center has categories for utility billing, client portal, landlord portal and API development; its overview article was updated June 21, 2022. | The public help center contains sections for setup, billing, meters and reads, utility bills, payable reports, Energy Star and legacy guides. |
| Headquarters | Riga, Latvia | The company lists its address as 5250 Commerce Dr, Suite 302, Murray, Utah 84107. |
| Rating on GetApp | 4.7 out of 5 from 6 reviews | 4.2 out of 5 from 5 reviews |
| Support | SkyBill says it offers everyday production support through an online ticketing system and provides client training. | VITALITY advertises phone support Monday–Friday 6 AM–9 PM MST, email support and a step-by-step support center. |
| What it does | SkyBill is a meter-to-cash utility billing and customer-information platform covering meter data, tariffs, invoices, payments, collections and reporting. | VITALITY lets property operators run utility billing, energy analytics and compliance in-house for water, electricity, gas, trash, internet and other utilities. |
Plans
SkyBill Utility Billing
- Basic€155 a month
- PRO subscriptionPrice not published
Vitality Utility Billing
- VITALITY utility billing$0.50 a month
- VITALITY utility billing$0.50 a month
In their own words
SkyBill Utility Billing
SkyBill Utility Billing is utility management, billing and customer information software for utility providers, property managers and municipalities. It calculates periodic bills from meter readings or flat rates, with configurable tariffs for services, customers, properties, quantities and time periods. External meter-reading gateways can send data automatically, and the system checks for incomplete entries and unusual usage differences. Customers can use the portal to review bills, consumption and payment histories, enter meter readings, contact their provider and optionally pay online. Listed payment gateways include Stripe, PayPal, Payzee and First Data; others are available on request. Integrations include ERP, bank gateways, SMS messaging, debt collection and client portals. SkyBill is offered as cloud SaaS, with on-premises deployment available on request. The company says its SaaS environment is in a European Tier III data center and that it provides backups and cybersecurity measures. Its free trial is limited to one user, 100 meter points or agreements and five external web solution users; access may end after 30 days without system use. The billing product does not itself provide SMS delivery.
Vitality Utility Billing
VITALITY Utility Billing is web software for property operators managing utility billing in-house. It supports metered, RUBS, and convergent billing for electricity, water, gas, trash, internet, and other utilities. Listed capabilities include automatic bill retrieval, consumption tracking, move-out final bills, custom reports, historical utility-spend analysis, rate management, meter data import, and a customer account portal. Property management integrations include Entrata, Yardi, RealPage, ResMan, and Rent Manager, with property, unit, resident, and charge data syncing in real time. Submeter connections include Itron, Siemens, Schneider Electric, Honeywell, Enphase, and other vendors. Vitality says every feature is included without tiered pricing or module upsells. Pricing starts at $0.50 a month per unit, with no free plan and no public billing schedule stated. Payment processing is not included. The company identifies operators managing 50 or more units using property management software as its best fit.