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Smarsh Call Recording and Analytics vs Voxida Voice Recording Software Suite

Smarsh Call Recording and Analytics

smarsh.com

Voxida Voice Recording Software Suite

accuratealways.com

Side by side

FigureSmarsh Call Recording and AnalyticsVoxida Voice Recording Software Suite
Price from——
Free plan——
Free trial——
Open source——
WebYes—
iOSYes—
AndroidYes—
APIYes—
Self-hostedYes—
Plans published22
Spec score · Call Recording Software8.0 (#8)6.9 (#18)
ComplianceSmarsh cites GDPR, MiFID II, HIPAA, FINRA and SEC requirements as supported compliance use cases.The maker says Voxida Encrypt supports PCI-DSS, HIPAA and MIPPA encryption standards, and its certifications page states Voxida and Milvox are DFARS compliant.
DeploymentSmarsh describes cloud, hybrid and on-premises deployment options for Teams compliance recording.For Cisco environments, Voxida can record calls on premises, in the cloud, or at the edge.
HeadquartersPortland, Oregon, United StatesHalf Moon Bay, California, USA
PurposeSmarsh Call Recording and Analytics captures, secures, and analyzes conversations for compliance leaders.Voxida records, monitors, reports on and replays calls and other communications.
SupportCall Recording and Analytics support is available 24 hours per day Monday through Friday through Smarsh Central cases, community discussions and phone support.Support resources include one-on-one training, a knowledge base, a toll-free support number, web service and remote upgrades.

Plans

Smarsh Call Recording and Analytics

  • Call Recording and AnalyticsPriced on request
  • Smarsh Call Recording and AnalyticsPriced on request

Smarsh Call Recording and Analytics pricing →

Voxida Voice Recording Software Suite

  • Voxida Software SuitePriced on request
  • Voxida Voice Recording Software SuitePriced on request

Voxida Voice Recording Software Suite pricing →

In their own words

Smarsh Call Recording and Analytics

Smarsh Call Recording and Analytics captures, secures, and analyzes conversations for compliance leaders. Its Microsoft Teams coverage includes calls, meetings, and collaboration, with meeting capture that can include multiple video streams and shared screens. Policy-driven capture covers calls through Teams on mobile or desktop, while Operator Connect and Direct Routing support recording across mobile and hybrid environments. Deployment can be cloud, hybrid, or on-premise, with role-based access and retention policies. Recordings use encryption, policy enforcement, and data-sovereignty controls; secure archiving and defensible exports support audits, regulators, and internal reviews. Analytics include AI-driven intelligence, sentiment analysis, reporting, transcription, and AI call summaries. Core Call Recording features include immutable storage and metadata capture. Smarsh cites requirements including GDPR, MiFID II, HIPAA, and FINRA for its voice records. Android and iOS are listed as platforms. Pricing is available on request; the listed plan directs prospective customers to schedule a demo or contact sales for a quote.

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Voxida Voice Recording Software Suite

Voxida Voice Recording Software Suite has no write-up on Specifiction yet; its figures are above.

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