Smart Service vs Zuper
Smart Service
smartservice.com
Zuper
zuper.coSide by side
| Figure | Smart Service | Zuper |
|---|---|---|
| Price from | — | $299/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Field Service Management Software | 8.8 (#10) | 9.3 (#1) |
| Spec score · Pressure Washing Software | 8.3 (#15) | 8.4 (#13) |
| Company legal name | Crunchbase lists the legal entity as My Service Depot, LLC, an active privately held company founded by Skip Stringfield. | Crunchbase lists the legal name as Zuper, Inc. |
| Customer portal | Yes | Customers can review jobs, assets, quotes and contracts through a portal and receive automated SMS or email alerts. |
| Documentation and support | The FAQ says customers receive online manuals, feature training videos, a dedicated onboarding team and ongoing US-based help-desk support. | The developer site provides guides, API reference, changelog, discussions and technical-support contact paths; product tiers include onboarding and support. |
| Headquarters | Dublin, Ohio, United States | Sammamish, Washington, United States |
| Integrations | Listed integrations include QuickBooks, ChatGPT, Claude and custom connections to systems such as Sage. | Zuper advertises more than 60 integrations, including HubSpot, Salesforce, Zendesk, Zoho, QuickBooks, Xero, Stripe, Slack and SurveyMonkey. |
| Invoicing and payments | Smart Service supports automatic or manual invoicing, card payments, ACH, online payments and deposits collected during booking or quoting. | Invoices can be generated from approved estimates, with Stripe payments and synchronization to accounting systems. |
| Invoicing and payments | Yes | Yes |
| Licence | The licence agreement identifies My Service Depot, LLC as the licensor and says Smart Service is generally licensed perpetually unless a quote specifies subscription software. | The reviewed documentation presents Zuper as a hosted commercial service and does not publish an open-source licence. |
| Mobile app | iFleet runs on iPhone, iPad and Android and supports offline work, notes, photos, signatures, equipment records, forms, navigation and payments. | The mobile app lets field teams manage jobs, schedules, customer information, inventory, estimates, payments, and timekeeping. |
| Mobile platforms | both | both |
| Offline mode | Yes | Yes |
| Rating on Capterra | 4.3 out of 5 from 269 reviews | 4.5 out of 5 from 56 reviews |
| Rating on G2 | 4.3 out of 5 from 13 reviews | 4.7 out of 5 from 152 reviews |
| Rating on Google Play | 2.7 out of 5 from 75 reviews | 3.0 out of 5 from 65 reviews for Zuper Field Service App |
Plans
Smart Service
- Standard SubscriptionPrice not published
- Enterprise SubscriptionPrice not published
- Purchase OptionPrice not published
- Standard Subscription (Cloud or Desktop)$129.99 a month
Zuper
- Zuper Connect$299 a month
- EnterprisePriced on request
- GrowthPriced on request
- StarterPriced on request
In their own words
Smart Service
Smart Service has no write-up on Specifiction yet; its figures are above.