Smartwaiver vs WaiverFile
Smartwaiver
smartwaiver.com
WaiverFile
waiverfile.comSide by side
| Figure | Smartwaiver | WaiverFile |
|---|---|---|
| Price from | $7/mo | $19/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 10 | 12 |
| Spec score · Waiver Software | 8.4 (#3) | 8.9 (#1) |
| Spec score · Gym Waiver Software | 8.1 (#16) | 8.6 (#8) |
| Spec score · Digital Waiver Software | 8.3 (#12) | 8.8 (#6) |
| Founded | 2012 | LinkedIn lists the company as founded in 2004. |
| Headquarters | Bend, Oregon, United States | Bayville, New York, United States |
| Integrations | Smartwaiver lists integrations with reservation platforms including Mindbody, Xola, and FareHarbor, and email services including Mailchimp, Constant Contact, and Emma. | Native connectors synchronize customer data with Mailchimp and Constant Contact, while Zapier can trigger actions across thousands of services. |
| Product | Smartwaiver lets organizations create, collect, and manage digital waivers with electronic signatures. | WaiverFile combines online bookings, electronic waiver collection, and customer management in one platform. |
| Security | WaiverVault uses AES 256-bit encryption for stored and transmitted data, and the company says it is SOC 2 Type II compliant. | The maker lists encryption in transit and at rest, cell-level encryption, data masking, vulnerability scanning, penetration testing, monitoring, and alerting among its security controls. |
| Support | Smartwaiver describes its support as U.S.-based and available seven days a week, and says its team can help upload a waiver within 24 hours. | The company says customers can contact its support team by phone or message and lists +1 (877) 791-9984 as its phone number. |
Plans
Smartwaiver
- Storage Plan$7 a month
- Basic$19 a month
- Starter$55 a month
- FAN$100, paid once
- Business$155 a month
- Basic$194 a year
- Premium$199 a month
- Starter$561 a year
- Business$1,581 a year
- Premium$2,030 a year
WaiverFile
- BookingFree
- Startup$19 a month
- SMS 500$25 a month
- Startup with HIPAA$29 a month
- Business$49 a month
- Business with HIPAA$79 a month
- Growth$89 a month
- Growth with HIPAA$129 a month
- Premium$149 a month
- Elite$249 a month
In their own words
Smartwaiver
Smartwaiver lets organizations create, collect, and manage digital waivers with electronic signatures. Its editor supports branded templates using logos, colors, and fonts, and the pricing page lists unlimited waiver templates. Customers can sign by email, SMS, app, website, or QR code, and collection can also happen offline. The Waiver Console searches signed records by last name, birthday, or custom tag; WaiverSync sends copies to a local hard drive. Reservation integrations include Mindbody, Xola, and FareHarbor, while email integrations include Mailchimp, Constant Contact, and Emma. Developers can use its open API to build integrations. Stored and transmitted data is encrypted with AES 256-bit encryption, and the company says it is SOC 2 Type II compliant. Each signed waiver receives a unique document ID and a Certificate of Authenticity intended to verify that the record has not changed after signing. Free kiosk apps for iOS and Android support offline collection, automatic photo capture, and driver’s license scanning. The 15-day trial requires no credit card and allows up to 50 signed waivers; paid access starts at $19/mo.
WaiverFile
WaiverFile combines online bookings, electronic waiver collection, and customer management for activity-based businesses. Customers can sign on tablets, computers, and mobile devices, either before arrival or at an on-site kiosk. Booking options include prices by person type, scheduled or all-day availability, capacity limits, group packages, and deposits. For groups, parties, and events, the system tracks waiver completion per participant and shows staff booking and participant details together. Arrivals can be checked in through the dashboard or by scanning confirmation codes with the WaiverScan app. Businesses can use a WaiverFile website with a custom domain or connect branded booking and waiver pages to an existing site. Listed integrations include Zapier, Mailchimp, Constant Contact, PicThrive, GetResponse, and US Lacrosse. The service runs on Android, iOS, and the web. Booking has no monthly fee but adds a 6% booking fee, rounded up to the nearest whole dollar, plus separate Stripe processing fees. Paid waiver plans start at $19 a month. A 30-day trial is listed, and no credit card is required for the trial.