Skip to content
SPECIFICTION
Get listed

WaiverFile

waiverfile.com

From $19/mo Free plan WebiOSAndroidAPI
Visit waiverfile.com
Spec score 8.9 #1 of 13 in Waiver Software

What it is

WaiverFile combines online bookings, electronic waiver collection, and customer management for activity-based businesses. Customers can sign on tablets, computers, and mobile devices, either before arrival or at an on-site kiosk. Booking options include prices by person type, scheduled or all-day availability, capacity limits, group packages, and deposits. For groups, parties, and events, the system tracks waiver completion per participant and shows staff booking and participant details together. Arrivals can be checked in through the dashboard or by scanning confirmation codes with the WaiverScan app. Businesses can use a WaiverFile website with a custom domain or connect branded booking and waiver pages to an existing site. Listed integrations include Zapier, Mailchimp, Constant Contact, PicThrive, GetResponse, and US Lacrosse. The service runs on Android, iOS, and the web. Booking has no monthly fee but adds a 6% booking fee, rounded up to the nearest whole dollar, plus separate Stripe processing fees. Paid waiver plans start at $19 a month. A 30-day trial is listed, and no credit card is required for the trial.

Spec sheet

What it does
WaiverFile collects, stores and manages electronic liability waivers for activity and service businesses through web links, kiosks and mobile devices.Read 14 Oct 2026 · getapp.com
Product
WaiverFile combines online bookings, electronic waiver collection, and customer management in one platform.Read 2 Oct 2026 · waiverfile.com
Audience
WaiverFile describes its booking system for activity-based businesses, including attractions, fitness classes, tours, workshops, parties, and facility rentals.Read 2 Oct 2026 · waiverfile.com
Trial
Standalone waiver plans start with a 30-day or 100-waiver free trial, and the pricing page says no credit card is required.Read 2 Oct 2026 · waiverfile.com
Integrations
Native connectors synchronize customer data with Mailchimp and Constant Contact, while Zapier can trigger actions across thousands of services.Read 14 Oct 2026 · help.waiverfile.com
Security
The maker lists encryption in transit and at rest, cell-level encryption, data masking, vulnerability scanning, penetration testing, monitoring, and alerting among its security controls.Read 2 Oct 2026 · waiverfile.com
Compliance
WaiverFile's security page says it is HIPAA-compliant and GDPR compliant.Read 2 Oct 2026 · waiverfile.com
Support
The company says customers can contact its support team by phone or message and lists +1 (877) 791-9984 as its phone number.Read 2 Oct 2026 · waiverfile.com
Headquarters
Bayville, New York, United StatesRead 28 Sep 2026 · waiverfile.com
Founded
LinkedIn lists the company as founded in 2004.Read 14 Oct 2026 · linkedin.com
API workflow
The integration guide documents webhooks plus GetWaiversByReferenceID and GetWaiver methods for linking waivers to external booking IDs.Read 14 Oct 2026 · waiverfile.com
App update
The iOS listing records version 1.48 released July 24, 2024 with minor bug fixes and improvements.Read 14 Oct 2026 · apps.apple.com
Booking
The booking system supports admission pricing by person type, scheduled or all-day availability, capacity limits, group packages, and deposits.Read 2 Oct 2026 · waiverfile.com
Check-in
Staff can verify arrivals with the WaiverScan QR app or the web dashboard and see waiver status in real time.Read 14 Oct 2026 · waiverfile.com
Company history
The company says it was founded in 2004 as a custom software company and later focused solely on its online waiver system.Read 2 Oct 2026 · waiverfile.com
Company location
LinkedIn lists headquarters in Bayville, New York.Read 14 Oct 2026 · linkedin.com
Company size
LinkedIn lists WaiverFile as a privately held software company with 2–10 employees.Read 14 Oct 2026 · linkedin.com
Deposits
Businesses can take fixed or percentage deposits at booking and process the balance after final headcount confirmation.Read 14 Oct 2026 · waiverfile.com
Documentation
The public help center includes feature articles, setup guides, integration instructions, FAQ material and Swagger API reference documentation.Read 14 Oct 2026 · waiverfile.com
Electronic signing
Customers can sign on desktops, phones, tablets, kiosks or by links shared through email, SMS and QR codes.Read 14 Oct 2026 · waiverfile.com
Enterprise SSO
Enterprise accounts can use SSO with Okta or Microsoft Entra ID and centrally manage staff access.Read 14 Oct 2026 · waiverfile.com
Flexible admission pricing
Booking supports person categories, date and time pricing, seasonal rules, capacity limits and group packages.Read 14 Oct 2026 · waiverfile.com
Group management
The product tracks waiver completion for each participant in a party and lets adults sign or forward links for others.Read 14 Oct 2026 · waiverfile.com
HIPAA
The vendor offers HIPAA-configured plans and says protected health information is handled under HIPAA privacy and security requirements.Read 14 Oct 2026 · waiverfile.com
Integrated website
WaiverFile can host a complete business website or provide branded booking and waiver pages connected to an existing domain.Read 14 Oct 2026 · waiverfile.com
Legal developer
The Apple and Google listings identify Twin Harbor Web Solutions, Inc. as the developer or seller.Read 14 Oct 2026 · play.google.com
Licence
Terms state that the service, content, features and functionality remain WaiverFile property and prohibit copying, reverse engineering and modification, indicating proprietary SaaS rather than open source.Read 14 Oct 2026 · waiverfile.com
Limit: customization
A G2 reviewer said waiver customization could support more tailored forms, while another said third-party integrations could be more robust.Read 14 Oct 2026 · g2.com
Limit: mobile app issue
An Apple reviewer reported poor phone usability and another noted dark-mode color and text problems on the app.Read 14 Oct 2026 · apps.apple.com
Limit: setup complexity
A Capterra reviewer reported a learning curve because the system offers many ways to configure operations.Read 14 Oct 2026 · capterra.com
Limit: training
A Capterra reviewer said event hosts can struggle to understand the process and requested more training material.Read 14 Oct 2026 · capterra.com
Mobile offline mode
Native iOS and Android kiosk apps store signatures locally without connectivity and synchronize them to cloud storage when online.Read 14 Oct 2026 · waiverfile.com
Online booking
Its booking system combines reservations, payment collection and participant waivers in one workflow.Read 14 Oct 2026 · waiverfile.com
Overage
After a waiver plan's included limit, customers can continue signing waivers and additional waivers are billed at $0.50 each.Read 2 Oct 2026 · waiverfile.com
Photo and receipt features
The kiosk app can capture signer or ID photos, attach them to waivers in encrypted storage and print receipts through Star printers.Read 14 Oct 2026 · waiverfile.com
Praise: customer support
G2 and Capterra reviewers repeatedly describe fast responses, direct phone access and staff willingness to customize or fix workflows.Read 14 Oct 2026 · capterra.com
Praise: ease of use
Independent reviewers commonly praise simple setup, intuitive signing, easy administration and straightforward reporting.Read 14 Oct 2026 · getapp.com
Praise: QR and offline operation
Reviewers highlight the QR check-in process and offline kiosk signing as especially useful for events without reliable connectivity.Read 14 Oct 2026 · capterra.com
Public API
A Swagger-documented REST API exposes waiver, event, site, PDF, SMS and subscription operations using an API key and site ID.Read 14 Oct 2026 · api.waiverfile.com
Rating on Apple App Store
4.3 out of 5 from 8 ratingsRead 14 Oct 2026 · apps.apple.com
Rating on Capterra
5.0 out of 5 from 40 reviewsRead 14 Oct 2026 · capterra.com
Rating on G2
4.9 out of 5 from 4 reviewsRead 14 Oct 2026 · g2.com
Rating on GetApp
5.0 out of 5 from 40 reviewsRead 14 Oct 2026 · getapp.com
Security controls
WaiverFile states that it uses encryption in transit and at rest, cell-level encryption, data masking, vulnerability scanning, penetration testing, monitoring, alerting and governance.Read 14 Oct 2026 · help.waiverfile.com
SMS
Automated text messages can be triggered after bookings or signatures, before events, on birthdays or by configured rules.Read 14 Oct 2026 · waiverfile.com
Waiver signing
Customers can sign waivers from a tablet, computer, or mobile device, in advance or at an on-site kiosk.Read 2 Oct 2026 · waiverfile.com
Website branding
WaiverFile can provide a business website with a custom domain or connect to an existing site with customer-facing booking and waiver pages styled to match the business brand.Read 2 Oct 2026 · waiverfile.com

Plans and prices

Booking Free No monthly fee; 6% booking fee, rounded up to the nearest whole dollar, is added at checkout; Stripe processing fees apply separately. Waivers included for booking participants Read 2 Oct 2026 · waiverfile.com
Startup $19 a month Monthly 150 new waivers/month · unlimited storage · no contract Read 14 Oct 2026 · waiverfile.com
SMS 500 $25 a month Monthly 500 messages · 5¢ each additional message · no contract Read 14 Oct 2026 · waiverfile.com
Startup with HIPAA $29 a month Monthly 150 new waivers/month · enhanced HIPAA security · unlimited storage · no contract Read 14 Oct 2026 · waiverfile.com
Business $49 a month Monthly 400 new waivers/month · unlimited storage · no contract Read 14 Oct 2026 · waiverfile.com
Business with HIPAA $79 a month $79 / Monthly 400 new waivers per month · Enhanced Security Features for HIPAA · Unlimited Waiver Storage · No Contract Read 2 Oct 2026 · waiverfile.com
Growth $89 a month Monthly 700 new waivers/month · unlimited storage · no contract Read 14 Oct 2026 · waiverfile.com
Growth with HIPAA $129 a month $129 / Monthly 700 new waivers per month · Enhanced Security Features for HIPAA · Unlimited Waiver Storage · No Contract Read 2 Oct 2026 · waiverfile.com
Premium $149 a month Monthly 1,300 new waivers/month · unlimited storage · no contract Read 14 Oct 2026 · waiverfile.com
Elite $249 a month Monthly 4,000 new waivers/month · unlimited storage · no contract Read 14 Oct 2026 · waiverfile.com
Booking Priced on request 6% of booking price, rounded up to nearest dollar; Stripe fees separate No monthly subscription · waivers included for booking participants Read 14 Oct 2026 · waiverfile.com
Enterprise Priced on request Custom volume; contact WaiverFile. Single Sign-On (SSO) · Full data isolation Read 2 Oct 2026 · waiverfile.com

Every WaiverFile plan and price →

Strong points and limits

Strong points

  • Customers can sign waivers in advance or at a kiosk.
  • Bookings support capacity limits, deposits, and group packages.
  • Staff can track waiver completion per participant.
  • Branded booking and waiver pages can connect to existing sites.
  • Android, iOS, and web access are listed.

Limits

  • Booking adds a 6% fee plus Stripe processing fees.
  • Paid waiver plans start at $19 a month.
  • Additional waivers cost $0.50 each after the plan limit.

Who it suits

WaiverFile suits activity-based businesses that need bookings and waivers for attractions, classes, tours, workshops, parties, or facility rentals. It also supports group and event check-in workflows.

WaiverFile in depth

Read the full write-up

WaiverFile is an online booking, waiver-signing, and participant-management platform for activity-based businesses. It is best suited to operators coordinating group events, bookings, and arrivals alongside waiver collection. Its broad workflow is useful, but transaction fees on free bookings and monthly waiver limits make the plan choice consequential.

Overview

Customers can sign from a tablet, computer, or mobile device, either in advance or at an on-site kiosk. Booking covers person-based admission prices, scheduled or all-day availability, capacity limits, group packages, and deposits. Staff can view booking and participant details alongside each participant’s waiver status, a meaningful advantage for parties and events where a single booking may include many signers.

For arrival, staff can scan confirmation codes with the WaiverScan app or use the dashboard to verify waiver status and mark customers present. WaiverFile can provide a business website on a custom domain, or connect booking and waiver pages to an existing site with matching branding. Signing also supports offline use, guardian signing, kiosk mode, automated reminders, data export, and API access.

Key features

Group coordination: Waiver completion is tracked per participant for groups, parties, and events. This helps staff identify who still needs to sign without losing the context of the group booking.

Bookings for activities: Person-type pricing, capacity limits, deposits, and scheduled or all-day availability suit attractions, classes, tours, workshops, parties, and facility rentals. Businesses needing only waiver collection may not benefit from the additional booking system.

Security and compliance: WaiverFile says it is HIPAA- and GDPR-compliant and describes controls including encryption in transit and at rest, cell-level encryption, data masking, vulnerability scanning, penetration testing, monitoring, and alerting. The Startup with HIPAA, Business with HIPAA, and Growth with HIPAA plans explicitly include enhanced security features for HIPAA.

Integrations and support: The maker lists Zapier, Mailchimp, Constant Contact, PicThrive, GetResponse, and US Lacrosse integrations. Support is available by phone or message; the listed phone number is +1 (877) 791-9984.

Pricing

The free Booking plan has no monthly fee and includes waivers for booking participants, but adds a 6% booking fee, rounded up to the nearest whole dollar, at checkout; Stripe processing fees apply separately. It is a way to start taking bookings without a subscription, but the per-booking charge can outweigh that benefit as booking volume or order value rises.

Standalone waiver plans start with a 30-day or 100-waiver free trial, with no credit card required. Paid plans are monthly, include unlimited waiver storage, and have no contract:

Startup — $19 / Monthly: 150 new waivers per month. This is the lowest-cost standalone option for low-volume businesses.

Startup with HIPAA — $29 / Monthly: 150 new waivers per month plus enhanced security features for HIPAA. It adds those features without increasing the quota.

Business — $49 / Monthly: 400 new waivers per month. A fit for operators whose monthly signing volume exceeds Startup’s allowance.

Business with HIPAA — $79 / Monthly: 400 new waivers per month plus enhanced security features for HIPAA.

Growth — $89 / Monthly: 700 new waivers per month, for higher-volume collection.

Growth with HIPAA — $129 / Monthly: 700 new waivers per month plus enhanced security features for HIPAA.

Premium — $149 / Monthly: 1,300 new waivers per month.

Elite — $249 / Monthly: 4,000 new waivers per month.

Enterprise: Custom pricing for custom volume, with single sign-on and full data isolation.

After a waiver plan reaches its included monthly limit, customers can keep signing, with each additional waiver billed at $0.50. That preserves service during busier periods but makes a low-quota plan less predictable if signings regularly exceed its cap. The included waiver amounts are new waivers per month; unlimited storage does not remove those collection limits.

Platforms

WaiverFile supports Android, iOS, and web. Its tablet, computer, and mobile signing options give customers several ways to complete a waiver, while staff can use the WaiverScan app or dashboard for check-in.

Who it's for

WaiverFile is a strong fit for activity-based businesses that need booking and waiver collection to work together, particularly those managing participant-level completion for groups and checking arrivals on site. Its capacity controls, packages, deposits, and scheduling suit operators with structured admissions or activities. A business that only needs a low-volume waiver tool may find the booking features unnecessary and should compare the monthly quota and overage cost against its expected signings.

Pros and cons

Pro: Booking, participant-level waiver tracking, and check-in sit in one workflow, which is useful for events and group arrivals.

Pro: Signing can happen in advance or at a kiosk, and offline signing, guardian signing, reminders, export, and API access extend the available workflows.

Pro: Waiver plans include unlimited storage and have no contract, while higher-volume tiers raise the monthly signing allowance.

Con: The free Booking plan charges a 6% fee rounded up to a whole dollar, in addition to Stripe processing fees.

Con: Standalone plans cap new waivers each month; overages cost $0.50 each, so recurring peaks can add materially to the monthly bill.

Alternatives

ClickWaiver is worth comparing if a free plan matters or if its Pro tier’s unlimited waivers, templates, API, and webhooks suit the workflow; Pro costs $29 a month and includes three users and one location.

OnlineWaiverPro offers a free plan and an Android, iOS, and web footprint. Its Basic plan costs $10 a month and includes up to 50 signed waivers monthly, with additional waivers at $0.15 each, so it may suit a lower-volume budget-conscious operation.

WaiverForever has a free Starter Plan with 20 submissions per month and basic features, making it an option for very small volumes. CleverWaiver offers a free plan; its BASIC tier is $9.99 a month for 70 waivers monthly, with extra waivers at $0.20 each.

eWaiverPro is another paid option without a free plan; its Light monthly plan costs $25 a month for 55 monthly submissions, with additional submissions at 25¢ each. Smartwaiver is also paid and has no free plan, with a $7 a month Storage Plan that stores waiver and customer data without collecting waivers.

Survtapp has a free tier with three users, 100 responses per month, two kiosk devices, and 120-day data retention, which may appeal to teams prioritizing a free form-and-response allowance. Happy Waiver is a freemium alternative with a $5/month Cent tier.

For broader comparisons, browse Digital Waiver Software or Gym Waiver Software.

Verdict

Choose WaiverFile if your activity business needs booking, participant-level waiver tracking, and check-in coordinated in one system. The combination is its strongest reason to buy; look elsewhere if your needs are limited to waivers or if your expected volume makes the $0.50 overage rate or free-plan booking fee unattractive.

Verdict

WaiverFile brings booking, waiver collection, and participant tracking together, with check-in options for staff. The free Booking option carries transaction fees, while waiver plans have monthly limits and paid overages.

Where Specifiction places it

Alternatives to WaiverFileAll alternatives →