Social Work Portal vs Tracker
Social Work Portal
socialworkportal.comTracker
riverside.netSide by side
| Figure | Social Work Portal | Tracker |
|---|---|---|
| Price from | — | $24/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 1 | 5 |
| Spec score · Case Management Software | 8.1 (#35) | 8.9 (#5) |
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Headquarters | San Jose, California | Atlanta, Georgia |
| Integrations | The opened vendor pages describe Excel data import and Excel or PDF exports but do not specify named third-party product integrations. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Purpose | Social Work Portal describes Case Management Hub as cloud-based case management software for social workers, case managers, therapists, counselors, nonprofits, and human services organizations. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Security | The vendor says the platform encrypts sensitive data in transit and at rest, uses unique user accounts and role-based access, logs user activity, and automatically logs users out after 15 minutes of inactivity. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Support | The vendor says onboarding resources and ongoing support are included with a subscription, with technical support available by email, phone, or Zoom. | The Business plan includes a dedicated customer success manager and 24/7 live priority chat support. |
| Workflow automation | Yes | Yes |
Plans
Tracker
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
In their own words
Social Work Portal
Social Work Portal has no write-up on Specifiction yet; its figures are above.
Tracker
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.