SolarWinds Incident Response vs xMatters

SolarWinds Incident Response

Figure	SolarWinds Incident Response	xMatters
Price from	$1.25/mo	$15/mo
Free plan	—	Yes
Free trial	Yes	Yes
Open source	—	—
Web	Yes	Yes
Windows	—	Yes
Linux	—	Yes
iOS	Yes	Yes
Android	Yes	Yes
API	Yes	Yes
Plans published	3	4
Spec score · Alert Management Software	7.9 (#16)	8.6 (#5)
Founded	1999	LinkedIn states that xMatters was founded in 2000.
Integrations	The integrations page lists a public API, email, outgoing webhooks, and a Terraform provider.	xMatters advertises hundreds of prebuilt integrations and low-to-no-code connectors for tools such as Jenkins, Prometheus, Jira, Microsoft Teams, Slack, ServiceNow, Dynatrace and New Relic.
Purpose	The product brings alerts together and supports incident management from alert consolidation through resolution.	xMatters is incident management software aligning DevOps, SREs, and operations teams around automated workflows to deliver reliable products at scale.
Security	SolarWinds says it maintains compliance with industry-standard security and regulatory frameworks and directs customers to its Trust Center for controls and certifications.	xMatters says its security practices align with ISO 27001, ISO 27701, SOC 2, and SOC 3 standards.
Support	The company site lists technical support, documentation, training, and a user community as customer resources.	The pricing page lists 24x7 online knowledge-base and community access, with phone and email support varying by paid tier.

SolarWinds Incident Response has no write-up on Specifiction yet; its figures are above.

xMatters has no write-up on Specifiction yet; its figures are above.