Soteria Teams Compliance vs Verint Interaction Recording
Soteria Teams Compliance
insightfultechnology.com
Verint Interaction Recording
verint.comSide by side
| Figure | Soteria Teams Compliance | Verint Interaction Recording |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 1 |
| Spec score · Call Recording Software | 7.1 (#15) | 7.7 (#10) |
| Deployment | The maker says its global platform can be deployed in Insightful Cloud, on-premise, hybrid or public cloud environments including AWS and Azure. | Recording solutions are offered in fully cloud, hybrid, and fully on-premises configurations. |
| Headquarters | London, United Kingdom | Melville, New York, USA |
| Integrations | The maker lists Microsoft Teams among its integrations and says it records and archives Teams voice, chat, video, screen sharing and attachments. | The datasheet names Verint Quality Management, Workforce Management, Speech Analytics, Desktop and Process Analytics, and Identity Authentication and Fraud Detection as suite solutions it can work with. |
| Microsoft certification | The solution is certified for Microsoft as part of its Independent Software Vendor Programme. | The cloud recording solution is described as a Microsoft 365 certified app. |
| Purpose | The Microsoft Teams compliance recording solution records voice, video, screen sharing, instant messages and files. | Verint Interaction Recording captures and archives interactions to help organizations meet compliance needs, reduce liability, and improve customer experience. |
| Support services | The maker describes customer success, advisory services, project management and data migration services. | Verint lists business advisory, implementation and enablement, and managed services as professional services for the product portfolio. |
Plans
Verint Interaction Recording
- Verint Interaction RecordingPriced on request
In their own words
Soteria Teams Compliance
Soteria Teams Compliance records Microsoft Teams voice, chat, video, screen activity, files, and other content from Teams clients and Teams-enabled devices. Recorded interactions can be searched, transcribed, categorised, and analysed. Compliance teams use a single-view portal to configure activity triggers and alerts, while administrators set retention periods and legal holds for their jurisdiction. Recordings remain in an evidential-weight vault, with archiving, retrieval, access control, and erasure when retention is no longer needed. The maker says deployments can be customised for a regulatory jurisdiction and records can be audited for regulatory reporting. The product is certified for Microsoft through its Independent Software Vendor programme. Deployment options include Insightful Cloud, on-premise, hybrid, AWS, and Azure environments. Its FUSION platform integrates with more than 240 data sources, and the solution works with the company’s case management tool. It is a paid web product with pricing on request, aimed at highly regulated and litigious organisations.
Verint Interaction Recording
Verint Interaction Recording has no write-up on Specifiction yet; its figures are above.