Spoki vs Vepaar
Spoki
spoki.comVepaar
vepaar.comSide by side
| Figure | Spoki | Vepaar |
|---|---|---|
| Price from | €39/mo | $1.08/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 10 |
| Spec score · WhatsApp Marketing Software | 8.9 (#10) | 9.0 (#8) |
| API | Spoki's support documentation says users can request an API key from the platform's Integrations menu. | Vepaar API and WhatsApp broadcasting through API are listed as Premium CRM capabilities. |
| Founded | 2021 | 2015 |
| Headquarters | San Vito dei Normanni, Italy | Ahmedabad, Gujarat, India |
| Integrations | Spoki lists more than 100 native integrations and connections to over 4,000 apps through Zapier, Make and n8n. | Official pricing lists Zapier, Salesforce, HubSpot and Google Calendar integrations, while GetApp lists Google Analytics 360, Odoo, WhatsApp Business API and Zoho Invoice as integrations. |
| Praise: support | A G2 reviewer says technical support resolved an issue quickly and helped recover contacts into customers. | Multiple Capterra reviews praise responsive and efficient customer support. |
| Product | Spoki is a Customer Engagement Management platform that brings marketing, sales, and support into a shared conversation thread. | Vepaar combines WhatsApp CRM and an online store with polls, a WhatsApp link generator and a business page. |
| Rating on G2 | 4.8 out of 5 from 4 reviews. | 4.7 out of 5 from 10 reviews. |
| Rating on GetApp | 4.4 out of 5 from 45 reviews. | 4.4 out of 5 from 28 reviews. |
| Support | GetApp lists email/help-desk, phone, chat, FAQ/forum, knowledge-base, webinar, video and live-online support options. | Vepaar lists chat and email support on its pricing page and provides [email protected] for technical or functional issues. |
| What it does | Spoki is a WhatsApp-first customer-engagement platform for marketing, sales and customer support, with additional SMS, voice and email channels. | Vepaar combines WhatsApp-oriented CRM, online-store, polling and WhatsApp-link tools for small and medium businesses. |
Plans
Vepaar
- FreeFree
- Premium$13 a month
- Premium$13 a year
- Free (Trial)Free
- CRM Pro$5 a month
- CRM Premium$7 a month
- Store Pro$7 a month
- Store Premium$10 a month
- Vepaar One Pro$11 a month
- Vepaar One Premium$16 a month
In their own words
Spoki
Spoki is a customer engagement platform that brings marketing, sales, and support into shared conversations. It connects with customers through WhatsApp, voice, SMS, and email, with automation for support, marketing, sales, and lead qualification. Its AI evaluates intent, urgency, and sentiment to decide whether to answer, escalate, or wait. The platform lists integrations including Shopify, WooCommerce, HubSpot, Salesforce, and Zapier; users can request an API key in its Integrations menu. Spoki runs as a browser-based web app on desktop or mobile, though the company says there is no Spoki mobile app. A free plan includes live chat, ticketing, unlimited operators, and automations, but excludes AI and several sales and campaign features. Paid plans are Service at €39 a month, Marketing at €79 a month, and Sales at €119 a month; WhatsApp fees are billed separately by Meta on those plans. Spoki says data is hosted in the European Economic Area and encrypted in transit and at rest. The free trial does not require a credit card.