Superchat vs Vepaar
Superchat
superchat.comVepaar
vepaar.comSide by side
| Figure | Superchat | Vepaar |
|---|---|---|
| Price from | €89/mo | $1.08/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 10 |
| Spec score · WhatsApp Marketing Software | 9.0 (#7) | 9.0 (#8) |
| API | Superchat exposes a unified REST API for WhatsApp, Instagram, SMS, email and other connected channels. | Vepaar API and WhatsApp broadcasting through API are listed as Premium CRM capabilities. |
| Founded | 2020 | 2015 |
| Free plan | Yes | Yes |
| Headquarters | Berlin, Germany | Ahmedabad, Gujarat, India |
| Integrations | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. | Official pricing lists Zapier, Salesforce, HubSpot and Google Calendar integrations, while GetApp lists Google Analytics 360, Odoo, WhatsApp Business API and Zoho Invoice as integrations. |
| Rating on Capterra | 4.8 out of 5 from 316 reviews | 4.4 out of 5 from 28 reviews. |
| Rating on G2 | 4.6 out of 5 from 121 reviews | 4.7 out of 5 from 10 reviews. |
| Rating on GetApp | 4.8 out of 5 from 316 reviews | 4.4 out of 5 from 28 reviews. |
| Rating on Google Play | 4.1 out of 5 from 189 reviews | 4.4 out of 5 from 5.79K reviews. |
| Support | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. | Vepaar lists chat and email support on its pricing page and provides [email protected] for technical or functional issues. |
| What it does | Superchat is AI-powered business communication software that centralizes customer messages and automates responses across channels. | Vepaar combines WhatsApp-oriented CRM, online-store, polling and WhatsApp-link tools for small and medium businesses. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
Vepaar
- FreeFree
- Premium$13 a month
- Premium$13 a year
- Free (Trial)Free
- CRM Pro$5 a month
- CRM Premium$7 a month
- Store Pro$7 a month
- Store Premium$10 a month
- Vepaar One Pro$11 a month
- Vepaar One Premium$16 a month
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.