Superchat vs Waalfa
Superchat
superchat.comWaalfa
waalfa.comSide by side
| Figure | Superchat | Waalfa |
|---|---|---|
| Price from | €89/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · WhatsApp Marketing Software | 9.0 (#7) | 7.5 (#34) |
| API | Superchat exposes a unified REST API for WhatsApp, Instagram, SMS, email and other connected channels. | Waalfa documents REST API endpoints for sending messages, templates, and broadcasts, plus HTTPS webhooks for delivery, read, and reply events. |
| Founded | 2020 | 2020 |
| Integrations | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. | The site lists Meta Cloud API, Shopify, WooCommerce, Zoho CRM, Salesforce, Razorpay, Stripe, HubSpot, Google Sheets, Zapier, TallyPrime, and Shiprocket integrations. |
| Support | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. | Waalfa says its India-based business support team offers WhatsApp, phone, and screen-share onboarding assistance. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
Waalfa
- Free TrialFree
- EnterprisePriced on request
- GrowthPrice not published
- StarterPrice not published
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.