Waalfa

Spec sheet

Product

Waalfa describes itself as a WhatsApp Business platform for customer support, lead generation, marketing, API integrations, and business automation.Read 7 Oct 2026 · waalfa.com

Intended users

Waalfa presents its platform for businesses including clinics, e-commerce brands, education providers, real estate agencies, hospitality, and retail.Read 7 Oct 2026 · waalfa.com

API

Waalfa documents REST API endpoints for sending messages, templates, and broadcasts, plus HTTPS webhooks for delivery, read, and reply events.Read 7 Oct 2026 · waalfa.com

Integrations

The site lists Meta Cloud API, Shopify, WooCommerce, Zoho CRM, Salesforce, Razorpay, Stripe, HubSpot, Google Sheets, Zapier, TallyPrime, and Shiprocket integrations.Read 7 Oct 2026 · waalfa.com

Security

The AI chatbot page says uploaded documents and embeddings are isolated in encrypted tenant spaces with AES-256 encryption at rest and are not used to train public foundation models.Read 7 Oct 2026 · waalfa.com

Support

Waalfa says its India-based business support team offers WhatsApp, phone, and screen-share onboarding assistance.Read 7 Oct 2026 · waalfa.com

Founded

2020Read 28 Sep 2026 · waalfa.com

AI chatbots

Its AI chatbot page describes RAG bots trained on uploaded catalogs, brochures, FAQs, or website URLs, with human agent handoff.Read 7 Oct 2026 · waalfa.com

Android app

The pricing page links to a Google Play app for Waalfa.Read 7 Oct 2026 · waalfa.com

Campaigns

Waalfa offers targeted WhatsApp broadcast campaigns with delivery analytics.Read 7 Oct 2026 · waalfa.com

Enterprise support

The Enterprise plan includes a dedicated account manager, custom SLA, and 24/7 priority support.Read 7 Oct 2026 · waalfa.com

Flows

WhatsApp Flows support interactive forms for appointment bookings and lead capture inside WhatsApp.Read 7 Oct 2026 · waalfa.com

Messaging

The platform connects directly to Meta’s WhatsApp Cloud API and says it charges 0% markup on Meta conversation rates.Read 7 Oct 2026 · waalfa.com

Team inbox

The platform provides a shared multi-agent inbox with ticket tags and collision prevention.Read 7 Oct 2026 · waalfa.com

Plans and prices

Every Waalfa plan and price →

Where Specifiction places it

• WhatsApp Marketing Software#34 of 727.5