Superchat vs Waki
Superchat
superchat.comWaki
waki.inSide by side
| Figure | Superchat | Waki |
|---|---|---|
| Price from | €89/mo | ₹699/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · WhatsApp Marketing Software | 9.0 (#7) | 7.2 (#44) |
| Integrations | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. | Waki connects to Meta WhatsApp Business API and supports direct CRM syncing; its privacy policy names Meta/WhatsApp, Cashfree payments, and hosting providers as third parties. |
| Support | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. | The company About page states 24/7 support; paid plans list community support for Chhotu, email support for Professional, and priority support for Enterprise. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.