Superchat vs Zoko
Superchat
superchat.comZoko
zoko.ioSide by side
| Figure | Superchat | Zoko |
|---|---|---|
| Price from | €89/mo | $49.99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · WhatsApp Marketing Software | 9.0 (#7) | 7.4 (#40) |
| API | Superchat exposes a unified REST API for WhatsApp, Instagram, SMS, email and other connected channels. | Zoko's API uses dashboard-managed API keys and requires HTTPS for requests. |
| Headquarters | Berlin, Germany | Buford, Georgia, United States; Bengaluru, Karnataka, India |
| Integrations | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. | The Shopify App Store lists Checkout Apps, Facebook Messenger, Instagram, Judge.me, WhatsApp, and WhatsApp API under Works with. |
| Support | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. | The Shopify App Store identifies Bourbon Science Inc. as the app support provider. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.