SupportX vs Viotalk
SupportX
supportx.codevally.comViotalk
viotalk.comSide by side
| Figure | SupportX | Viotalk |
|---|---|---|
| Price from | — | $0.01/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 10 |
| Spec score · Customer Service Voicebots | 6.9 (#28) | 8.6 (#5) |
| Integrations | The technology page lists Salesforce, HubSpot, Zendesk, Intercom, Freshdesk, Help Scout, Shopify, WooCommerce, Magento, BigCommerce, Stripe, and PayPal. | The site describes connecting MCP servers and tools such as CRMs, calendars, and internal systems; it does not name specific third-party integration products on that page. |
| Product | SupportX provides AI voice and chat agents for customer support. | Viotalk combines AI voice agents, programmable voice, SMS, messaging, phone numbers, APIs, and a workspace dashboard. |
Plans
Viotalk
- Pay-as-you-goFree
- Inbound voice$0.01 a month
- Outbound voice$0.01 a month
- SMS$0.02 a month
- Local number$2 a month
- Voice + SMS number$2.50 a month
- Android app$10 a month
- iOS app$10 a month
- Android + iOS Bundle$15 a month
- Toll-Free number$50 a month
In their own words
SupportX
SupportX has no write-up on Specifiction yet; its figures are above.
Viotalk
Viotalk combines AI voice agents with programmable voice, SMS, messaging, phone numbers, APIs, and a workspace dashboard for business teams. Its agents transcribe callers, use language models and connected tools to respond, and can transfer a call to a person with context. Listed uses include lead qualification, appointment booking, customer support, after-hours coverage, and outbound follow-up. Agents can connect to business tools for knowledge-base search, CRM updates, calendar booking, and order lookup. Voice, SMS, and WhatsApp workflows can be used within the same account. The web dashboard includes CRM, analytics, reports, call logs, API access, AI configuration, team management, and phone-number management. Viotalk presents the service for teams in healthcare, restaurants, education, sales, and customer support. Its pay-as-you-go plan has no seat licenses or forced tiers, but usage is charged: inbound voice is $0.008/min, outbound voice is $0.012/min, SMS is $0.020/msg, and a local number is $2/mo. AI voice uses OpenAI plus 20–30% per minute. Optional Android and iOS apps cost $10/month each, or $15/month for the bundle.