Tech riderRev. 20 Sept 2026

SupportX

Ch 146.5of 30 Customer Service Voicebots

1Runs onNot stated by the maker
2Costsfree trial
3Human handoffYes
4Knowledge sourcesknowledge base; CRM/customer data
5Helpdesk integrationsZendesk; Intercom; Freshdesk; Help Scout

4 lines stated Written from the maker's own pages: supportx.codevally.com

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Overview

SupportX is ranked #14 of 30 in customer service voicebots on Specifiction. There is no free plan. A free trial is offered.

Compared on customer service voicebots

Free plan: Nosupportx.codevally.com
Paid from: $299/mosupportx.codevally.com
Human handoff: Yessupportx.codevally.com
Knowledge sources: knowledge base; CRM/customer datasupportx.codevally.com
Helpdesk integrations: Zendesk; Intercom; Freshdesk; Help Scoutsupportx.codevally.com

Facts

Product: SupportX provides AI voice and chat agents for customer support.supportx.codevally.com · 7 Oct 2026
Voice and chat: Its features include natural voice conversations and a chat assistant powered by language models.supportx.codevally.com · 7 Oct 2026
Grounded answers: Its RAG technology retrieves information from customer data to produce context-aware responses.supportx.codevally.com · 7 Oct 2026
Availability: The site says its agents offer 24/7 availability and can handle unlimited conversations simultaneously.supportx.codevally.com · 7 Oct 2026
Industries: The site presents SupportX for e-commerce, SaaS, fintech, healthcare, and real estate businesses.supportx.codevally.com · 7 Oct 2026
Integrations: The technology page lists Salesforce, HubSpot, Zendesk, Intercom, Freshdesk, Help Scout, Shopify, WooCommerce, Magento, BigCommerce, Stripe, and PayPal.supportx.codevally.com · 7 Oct 2026
Custom integrations: The site says its API can connect SupportX with custom systems.supportx.codevally.com · 7 Oct 2026
Encryption: The site lists AES-256 encryption at rest, TLS 1.3 in transit, end-to-end encryption, and key rotation policies.supportx.codevally.com · 7 Oct 2026
Compliance: The technology page claims SOC 2 Type II certification and GDPR, HIPAA, and PCI DSS Level 1 compliance.supportx.codevally.com · 7 Oct 2026
Infrastructure: The site lists a 99.99% uptime SLA, multi-region deployment, automated backups, and disaster recovery.supportx.codevally.com · 7 Oct 2026
Support channels: The contact page offers live chat, a help center, and a community forum, and says message replies come within 24 hours.supportx.codevally.com · 7 Oct 2026
Trial: The contact page invites visitors to start a free trial, but does not state its duration.supportx.codevally.com · 7 Oct 2026
Company location: The contact page gives an address in Ahmedabad, India: 720 Ship Epitome, Sindhubhavan Road, Ahmedabad 380059.supportx.codevally.com · 7 Oct 2026
Voice agent: The AI voice agent is described as having natural voice conversations with human-like understanding and empathy.supportx.codevally.com · 7 Oct 2026
Chat assistant: The smart chat assistant provides support powered by advanced language models.supportx.codevally.com · 7 Oct 2026
Knowledge grounding: The maker says its retrieval-augmented generation technology grounds responses in customer data and supports real-time retrieval and automatic knowledge base updates.supportx.codevally.com · 7 Oct 2026
Language models: The technology page says SupportX uses GPT-5 and custom fine-tuned models for industry-specific understanding.supportx.codevally.com · 7 Oct 2026
Contact and sales: The homepage offers booking a demo and contacting sales.supportx.codevally.com · 7 Oct 2026