SurveyLab vs Surveyxact NPS
SurveyLab
surveylab.comSurveyxact NPS
surveyxact.comSide by side
| Figure | SurveyLab | Surveyxact NPS |
|---|---|---|
| Price from | $40.83/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 11 | 0 |
| Spec score · Survey And Feedback Software | 8.8 (#4) | 6.9 (#21) |
| Compliance | SurveyLab states that it is GDPR compliant, stores customer data on EU servers, follows OWASP guidance and is ISO 27001 certified. | The compliance page describes support for GDPR processes, WCAG 2.1 AA, encrypted communication, detailed logging, redundant operations, penetration tests, and physical security. |
| Founded | HandWiki records the initial SurveyLab release as 2006 and attributes it to Polish company 7 Points. | 2002 |
| Integrations | Listed integrations include Zapier, Salesforce, Zendesk, Slack, Intercom, LiveChat, Google Analytics, Google Drive, Synerise, Cint and Dynata. | The NPS page names HubSpot, Dynamics, and Power BI as examples of systems that can receive NPS scores. |
Plans
SurveyLab
- FreeFree
- Starter$49 a month
- Starter$490 a year
- Advanced$99 a month
- Advanced$990 a year
- Professional$249 a month
- Professional$2,490 a year
- Starter$49 a month
- Advanced$99 a month
- Professional$249 a month
In their own words
SurveyLab
SurveyLab is a survey platform from a company headquartered in Warsaw, Poland. It offers logic branching, custom branding, response analytics, API access, a respondent panel and a Survey API. The pricing model is freemium, with a free plan and a 14-day trial. Free costs nothing and allows 50 responses total. Starter costs $49 a month, billed monthly, for 1,000 responses per month. Advanced costs $99 a month, billed monthly, for 2,500 responses per month. Professional costs $249 a month, billed monthly, and includes 10,000 responses and 3 users. Enterprise includes unlimited responses and 5+ users, but no price is listed. The stated response limit is 1,000 responses per month, matching Starter’s allowance. The listed platform is API, so buyers should account for how API access fits their survey workflow and plan selection.
Surveyxact NPS
Surveyxact NPS has no write-up on Specifiction yet; its figures are above.