Survtapp vs WaiverFile
Survtapp
survtapp.com
WaiverFile
waiverfile.comSide by side
| Figure | Survtapp | WaiverFile |
|---|---|---|
| Price from | $19/mo | $19/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 12 |
| Spec score · Digital Waiver Software | 9.0 (#2) | 8.8 (#6) |
| Compliance | The maker says it aligns with PIPEDA and GDPR. | WaiverFile's security page says it is HIPAA-compliant and GDPR compliant. |
| Headquarters | Mississauga, Ontario, Canada | Bayville, New York, United States |
| Integrations | Native integrations are listed for SendGrid, Mailchimp, GoHighLevel, HubSpot and Constant Contact. | Native connectors synchronize customer data with Mailchimp and Constant Contact, while Zapier can trigger actions across thousands of services. |
| Public API | The public API is a JSON REST API over HTTPS using account-scoped API keys and supports form reads, response listing, response reads, response submission, lead-score updates and response deletion. | A Swagger-documented REST API exposes waiver, event, site, PDF, SMS and subscription operations using an API key and site ID. |
| Rating on Apple App Store | 4.4 out of 5 from 7 ratings | 4.3 out of 5 from 8 ratings |
| Rating on Capterra | 5.0 out of 5 from 3 reviews | 5.0 out of 5 from 40 reviews |
| Rating on G2 | 3.5 out of 5 from 1 review | 4.9 out of 5 from 4 reviews |
| Security | The privacy policy says account passwords are stored only as a one-way hash and describes technical and organisational security measures. | The maker lists encryption in transit and at rest, cell-level encryption, data masking, vulnerability scanning, penetration testing, monitoring, and alerting among its security controls. |
| Support | The Solo plan includes email and knowledge-base support; Business includes priority email support; Business Plus adds white-glove onboarding. | The company says customers can contact its support team by phone or message and lists +1 (877) 791-9984 as its phone number. |
| What it does | Survtapp provides web, tablet and mobile data collection for surveys, waivers, checklists and event leads. | WaiverFile collects, stores and manages electronic liability waivers for activity and service businesses through web links, kiosks and mobile devices. |
Plans
WaiverFile
- BookingFree
- Startup$19 a month
- SMS 500$25 a month
- Startup with HIPAA$29 a month
- Business$49 a month
- Business with HIPAA$79 a month
- Growth$89 a month
- Growth with HIPAA$129 a month
- Premium$149 a month
- Elite$249 a month
In their own words
Survtapp
Survtapp collects waivers, surveys, checklists, and event leads on iOS and Android, including when devices are offline. Responses, signatures, and photos are queued locally and sync when connectivity returns. Its form builder offers 22 question types, templates, signatures, photos, voice notes, and conditional logic. Kiosk mode can lock an iPad or Android tablet to one form. Survey responses can be exported as CSV, XLSX, JSON, or PDF. Native integrations are listed for SendGrid, Mailchimp, GoHighLevel, HubSpot, and Constant Contact; webhooks use HMAC-SHA256 signatures, and REST API keys are available on paid plans. The maker says database and file storage are hosted in AWS Canada’s Montréal region and that the service aligns with PIPEDA and GDPR. The free plan costs nothing forever and includes 3 users, 100 responses per month, 5 MB storage, 2 kiosk devices, 3 forms, and 120-day retention. Paid plans start with Solo at $19 a month; higher plans add capacity, retention, integrations, or support.
WaiverFile
WaiverFile combines online bookings, electronic waiver collection, and customer management for activity-based businesses. Customers can sign on tablets, computers, and mobile devices, either before arrival or at an on-site kiosk. Booking options include prices by person type, scheduled or all-day availability, capacity limits, group packages, and deposits. For groups, parties, and events, the system tracks waiver completion per participant and shows staff booking and participant details together. Arrivals can be checked in through the dashboard or by scanning confirmation codes with the WaiverScan app. Businesses can use a WaiverFile website with a custom domain or connect branded booking and waiver pages to an existing site. Listed integrations include Zapier, Mailchimp, Constant Contact, PicThrive, GetResponse, and US Lacrosse. The service runs on Android, iOS, and the web. Booking has no monthly fee but adds a 6% booking fee, rounded up to the nearest whole dollar, plus separate Stripe processing fees. Paid waiver plans start at $19 a month. A 30-day trial is listed, and no credit card is required for the trial.