Symplast vs Velarya

Symplast is a cloud-based EHR and practice management platform built for medical aesthetics, including plastic surgery practices and med spas. Its clinical tools include customizable templates, voice-to-text, AI Scribe, ambient listening, e-prescribing and virtual consultations. A branded patient app supports secure messaging, push notifications, consent forms, photo sharing, virtual visits and invoice payments. CRM and Practice Growth Services cover lead capture, automated follow-up, conversion workflows, campaigns and reporting support. Symplast Payments supports card processing, remote payment links, recurring plans, CareCredit integration and patient app payments. The company says it can migrate data from other practice systems and provides milestone-based, role-aligned implementation training, with ongoing training included. It describes its patient app and media management as HIPAA-secure or HIPAA-compliant, and says each plan includes access to real-person support within 60 seconds. The platform is available on Android, iOS, macOS, web and Windows. Pricing is on request. The standard agreement is one year with monthly payments and a one-time setup fee for implementation and migration.

Velarya is a patient loyalty platform for healthcare and beauty practices, combining an app for booking, rewards, and treatment purchases with practice tools. Patients earn points on purchases and can receive sign-up bonuses, birthday gifts, and check-in rewards; points become wallet credit. Referral codes reward both the member and a friend who joins. Practices can sell monthly memberships that renew automatically, with payments going to the practice’s Stripe account. Appointment reminders, birthday messages, and waitlist alerts can be sent by push notification, text, or email, with replies collected in one inbox. Practices can disable Velarya booking and retain their existing scheduler while patients still use the app to buy treatments and collect rewards. The platform offers payment processing, client records, and digital forms. Velarya says it signs a Business Associate Agreement with every practice before handling protected health information and stores production data in the United States. Plans start with a four-week free trial and are priced per location per month; no price is listed. Android and iOS apps are available, and Branded and Connected plans include practice-branded apps.