Synergy Investigation Case Management vs Tracker
Synergy Investigation Case Management
synisys.comTracker
riverside.netSide by side
| Figure | Synergy Investigation Case Management | Tracker |
|---|---|---|
| Price from | — | $24/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 1 | 5 |
| Spec score · Case Management Software | 7.8 (#62) | 8.9 (#5) |
| Audit trail | Yes | Yes |
| Deployment | hybrid | cloud |
| Headquarters | McLean, Virginia, USA | Atlanta, Georgia |
| Intended users | The investigation solution is intended for police institutions at all levels, including district and regional police departments. | The company says its mission is to empower creators and businesses to build a brand and tell their stories. |
| Purpose | Automates the investigation cycle for police institutions, from crime reporting through evidence processing and intelligence analysis. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Security | The IDM platform lists attribute-based and role-based access controls, single sign-on, two-factor authentication, and user activity and data auditing. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Support | Synergy says it provides comprehensive, continuous support and offers training and knowledge transfer for administrators and users. | The Business plan includes a dedicated customer success manager and 24/7 live priority chat support. |
| Workflow automation | Yes | Yes |
Plans
Synergy Investigation Case Management
- Synergy eCasePriced on request
Tracker
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
In their own words
Synergy Investigation Case Management
Synergy Investigation Case Management has no write-up on Specifiction yet; its figures are above.
Tracker
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.