Telair Click to Call CTI vs Tenfold
Telair Click to Call CTI
telair.netTenfold
tenfold.comSide by side
| Figure | Telair Click to Call CTI | Tenfold |
|---|---|---|
| Price from | $13/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 2 | 0 |
| Spec score · Computer Telephony Integration Software | 8.2 (#6) | 7.1 (#18) |
| Headquarters | Toronto, Ontario, Canada | Tenfold says its team is based in Austin, Texas. |
| Product | TELAIR Hosted PBX is a cloud phone system with a dashboard for managing users, call flows, performance, and analytics. | Tenfold describes itself as a cloud-based iPaaS that connects telephony systems with CRMs to provide agents contextual customer information and automation. |
| Security | TELAIR describes Connect as supporting secure one-to-one and group chat. | Tenfold says it forces HTTPS for its services, uses HSTS, and encrypts passwords on disk with AES-256, with decryption keys stored on separate machines. |
| Support | The Hosted PBX page says plans include a dedicated support team, while the support page lists email support, knowledge base access, and a dedicated Support Pod with all support plans. | The FAQ says Tenfold offers 24/7 support for domestic and international clients and provides a support line at 1-512-770-9100. |
Plans
Telair Click to Call CTI
- Standard Plans$13 a month
- Plus Plans$27 a month
In their own words
Telair Click to Call CTI
TELAIR Click to Call CTI turns phone numbers on web pages into links that initiate calls. After the user answers the call on a registered SIP device or through TELAIR Connect, the extension dials the selected number. During calls, it can match callers or contacts and display information in a web CRM; users can also add notes for incoming and outgoing calls directly in the CRM. Listed compatible CRMs include Salesforce, Zoho, Zendesk, Freshdesk, SugarCRM, Pipedrive, X2CRM, and Vtiger. TELAIR provides extension download links for Chrome-based browsers and Microsoft Edge. Setup requires an address from TELAIR support and the user's Connect username and password. The installation guide associates the extension with Triton Series systems and Plus Tier subscriptions. Connect is available through a browser and desktop apps for Windows, Mac, and Linux, as well as iOS and Android apps. Hosted PBX Standard is $13 a month billed annually; Plus is $27 a month billed annually.