Teloz IVR vs VoiceGuide
Teloz IVR
teloz.com
VoiceGuide
voiceguide.comSide by side
| Figure | Teloz IVR | VoiceGuide |
|---|---|---|
| Price from | $7.99/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 10 |
| Spec score · IVR Software | 7.9 (#11) | 7.6 (#16) |
| Integrations | Pricing lists Salesforce, HubSpot, and Zoho CRM integrations on the Professional plan. | VoiceGuide provides REST, WCF, COM, database and file interfaces and supports in-callflow JavaScript and VBScript execution. |
| Support | The company page states that its network operations center is staffed 24/7 and that customer inquiries receive a response within one business day. | Free support is provided through VoiceGuide's online support forum. |
Plans
Teloz IVR
- FreeFree
- Starter$7.99 a month
- Professional$15.99 a month
- Enterprise$25.99 a month
- CustomPriced on request
VoiceGuide
- Professional (51+ lines)$180, paid once
- Professional (11 - 50 lines)$220, paid once
- Enterprise (51+ lines)$260, paid once
- Professional (4 - 10 lines)$280, paid once
- Enterprise (11 - 50 lines)$310, paid once
- Professional + Dialer (11 - 50 lines)$380, paid once
- Enterprise (4 - 10 lines)$390, paid once
- Enterprise + Dialer (11 - 50 lines)$470, paid once
- Professional + Dialer (4 - 10 lines)$480, paid once
- Enterprise + Dialer (4 - 10 lines)$590, paid once
In their own words
Teloz IVR
Teloz IVR routes callers through multi-level voice menus using NLP voice recognition and DTMF input. Its visual drag-and-drop flow builder is intended for operations teams creating or changing call flows without code. Nested prompts can branch according to time of day, language, and caller location, and a CRM lookup can inform routing. DTMF can also serve as a fallback to voice recognition. The product lists analytics on each IVR node. Teloz says it encrypts data in transit using TLS 1.3 and SRTP, and data at rest with AES-256. Every plan includes SAML 2.0 SSO, SCIM 2.0 provisioning, MFA, role-based access, and tamper-evident audit logs. A 14-day trial includes every feature and does not require a credit card. The free plan includes 100 US/Canada calling minutes, 50 SMS segments, one local DID, and 25 AI receptionist minutes per month. Paid plans are Starter at $7.99 a month per user, Professional at $15.99 a month per user, and Enterprise at $25.99 a month per user. The service is available on web, iOS, and Android.
VoiceGuide
VoiceGuide builds inbound and outbound IVR and messaging systems through a graphical callflow designer. It can run on-premise or in the cloud and works with Cisco, Avaya, and other telephony systems and providers. The outbound dialer supports standard, preview, and predictive dialing for ACD systems, with answering-machine detection, Do Not Call lists, scheduling, retries, and escalations. ACD features include queuing, skill-based routing, queue-position notifications, and callback scheduling. Interfaces include REST, WCF, COM, database, and file connections, plus JavaScript and VBScript inside callflows. Speech options listed include SAPI, Google Cloud, and MRCPv2 text-to-speech, along with Google Cloud Speech-to-Text/ASR and MRCPv2. It runs on Windows and supports API and self-hosted deployment. Pricing is paid, with one-time plans from $180. A free evaluation enables Enterprise+Dialer features for up to 30 simultaneous calls.