TELUS Cloud Fax vs Vocatech Virtual Fax
TELUS Cloud Fax
telus.comVocatech Virtual Fax
vocatech.comSide by side
| Figure | TELUS Cloud Fax | Vocatech Virtual Fax |
|---|---|---|
| Price from | — | $14.95/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 2 | 2 |
| Spec score · Online Fax Services | 8.9 (#8) | 7.5 (#75) |
| Spec score · Online fax services | 8.8 (#14) | 7.5 (#75) |
| Free plan | No | No |
| Headquarters | British Columbia, Canada | Brooklyn, New York, USA |
| Inbound faxing | Yes | Yes |
| Integrations | The page names SAP and Salesforce.com as example application integrations available via a Fax API. | Vocatech describes an open REST API and webhooks that include fax events, with integration helpers and API access included in every seat. |
| Receive faxes | Incoming faxes arrive as PDF email attachments, and users receive a dedicated local or toll-free fax number; existing fax numbers can be kept. | Incoming faxes arrive as PDF attachments in an email sent to the address assigned to the fax line. |
| Security | TELUS says advanced security technologies protect documents and customer data for Canadian-bound faxes remains in Canada. | For covered services, Vocatech says its hosted platform uses encryption at rest and in transit, role-based access, audit logs, monitoring, and breach notification within sixty days. |
| Send by email | Users send a fax by attaching a document to an email and entering the recipient's fax number. | To send by email, attach a PDF and email it to the destination’s ten-digit number at fax.vocatech.com, without a leading 1. |
| Support | The product page lists separate technical-support numbers for TELUS Cloud Fax and the eFax Corporate-powered service. | Vocatech says a real person usually answers support calls within minutes during business hours, and its phone number is 718.395.1550. |
| Virtual fax number | Yes | Yes |
| What it does | TELUS Cloud Fax replaces fax machines, servers, toner, paper and dedicated fax lines with cloud faxing through email. | Virtual fax sends and receives faxes by email and from the web portal, without plugging in a fax machine. |
Plans
TELUS Cloud Fax
- Single fax number$14.95, paid once
- Setup feePrice not published
Vocatech Virtual Fax
- Virtual fax line$14.95 a month
- Virtual fax line$14.95 a month
In their own words
TELUS Cloud Fax
TELUS Cloud Fax is a cloud-based service for organizations that send and receive faxes by email. The Single fax number plan costs $14.95 a month and includes one local or toll-free number and 300 pages per month: 200 inbound and 100 outbound. Setup costs $12.95 one time, and each additional page costs $0.12. To send a fax, users attach a document to an email and enter the recipient's fax number. Incoming faxes arrive as PDF email attachments, and customers can keep existing fax numbers. TELUS says the service works with all email platforms and supports international faxing. Its page names SAP and Salesforce.com as examples of integrations available through a Fax API. TELUS says it uses advanced security technologies, that Canadian-bound faxing keeps customer data in Canada, and that complete audit trails help with data privacy regulations. The service has a 99.5% uptime objective. Platforms listed include web, Android, iOS, macOS, and Windows. TELUS describes it as suitable for organizations of all sizes and says it requires no fax machines, fax servers, or dedicated fax lines.
Vocatech Virtual Fax
Vocatech Virtual Fax has no write-up on Specifiction yet; its figures are above.