Timely vs Treatwell Pro
Timely
gettimely.comTreatwell Pro
treatwell.co.ukSide by side
| Figure | Timely | Treatwell Pro |
|---|---|---|
| Price from | $26/mo | £9.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Salon Appointment Scheduling Software | 8.5 (#11) | 8.7 (#8) |
| Headquarters | Wellington, New Zealand | London, United Kingdom |
| Marketing | Marketing tools include SMS and email campaigns, automated follow-ups, review requests, loyalty features and promotions. | Features include quieter-hour promotions, last-minute offers, product and voucher upselling, rebooking reminders and loyalty incentives. |
| Online booking | Clients can book appointments online 24/7, including through Instagram, Facebook and Messenger buttons. | Businesses can accept 24/7 bookings with live availability and confirmations through Treatwell, Google, social media and their own websites. |
| Rating on Apple App Store | 3.4 out of 5 from 67 ratings | 3.5 out of 5 from 70 ratings for Treatwell Pro for Business in the UK store. |
| Rating on G2 | 4.5 out of 5 from 15 reviews | 5.0 out of 5 from 1 review. |
| Rating on GetApp | 4.7 out of 5 from 711 reviews | 4.4 out of 5 from 286 reviews. |
| Rating on Trustpilot | 3.7 out of 5 from 236 reviews | 4.7 out of 5 from 18,821 reviews. |
| Reporting | Timely provides business, appointment, client and staff reports, including performance, retention, roster and no-show reporting. | Dashboards cover revenue, staff performance, fill rate, repeat visits and most-booked treatments. |
| Support | All plans have help guides, a support form, chatbot and live messaging; Innovate also includes phone support. | Treatwell says its team will respond within 48 hours to a request for a free demo. |
| What it does | Timely is booking and payments software for hair and beauty professionals, covering bookings through final payment. | Treatwell Connect/Pro is cloud salon-management software for calendars, appointments, staff, clients, payments and marketing, linked to Treatwell’s beauty marketplace. |
Plans
Treatwell Pro
- AdvancedFree
- FreelancerFree
- Treatwell starting price (directory listing)£9.99 a month
In their own words
Treatwell Pro
Treatwell Pro is salon management software for appointments, staff and client relationships, linked to Treatwell’s booking platform. It supports online bookings, appointment changes, staff breaks and time off, and multiple salon locations. Booking widgets can accept reservations from Google, social media, salon websites and the Treatwell app. Client tools include histories, consultation forms, rebooking reminders and a waiting list; businesses can send unlimited client reminders. The system also includes point of sale, stock management, sales and accounting data, and client acquisition and retention tracking. Team features cover staff pricing, portfolios, performance, rotas and configurable calendar access. Treatwell describes the service as cloud-based and usable in a browser without installing software on a computer; it also supports Android and iOS devices and Windows and Mac computers. Its Freelancer and Advanced plans are free. New marketplace clients may incur commission depending on location, repeat bookings have 0% commission, and online prepayments carry a 2.5% processing fee. Fees are subject to VAT. Treatwell says salon data remains the establishment’s property after cancellation.