Tracker vs Tyler CAD
Tracker
riverside.netTyler CAD
tylertech.comSide by side
| Figure | Tracker | Tyler CAD |
|---|---|---|
| Price from | $24/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 3 |
| Spec score · Case Management Software | 8.9 (#5) | 7.7 (#78) |
| Deployment | cloud | Tyler describes Enterprise CAD as a cloud-hosted solution; its public CAD overview does not document a self-hosted installation option. |
| Headquarters | Atlanta, Georgia | Plano, Texas, United States |
| Integrations | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. | Tyler describes CAD integrations with Esri mapping, RapidSOS, NCIC, license plate readers, mobile apps, and automatic vehicle location. |
| Purpose | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. | Tyler CAD provides dispatch software for law enforcement, fire, and EMS agencies, including single or multi-agency dispatch centers. |
| Security | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. | Tyler’s text-to-911 flyer says the capability aligns with NG911 and complies with the latest security standards. |
Plans
Tracker
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
Tyler CAD
- Tyler CAD (Enterprise CAD and CAD Pro)Priced on request
- Tyler CAD ProPriced on request
- Tyler Enterprise CADPriced on request
In their own words
Tracker
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.
Tyler CAD
Tyler CAD is paid dispatch software for law-enforcement, fire, and EMS agencies, supporting single-agency and multi-agency centers. Its Enterprise CAD is cloud-hosted for multi-jurisdictional dispatching and integrates with Tyler’s Enterprise Public Safety suite. CAD Pro belongs to the Public Safety Pro suite and gives dispatchers, first responders, and command staff access to real-time data. Enterprise features include proximity dispatching, silent dispatching, real-time scene information, automatic vehicle location, and Esri ArcGIS mapping. Mapping supports geo-verified addresses and estimated arrival-time data. Call information can be shared across dispatchers, responders, disciplines, and jurisdictions, with exchange configured by discipline and jurisdiction. Listed integrations include text-to-911, RapidSOS, ASAP, Esri GIS, Carbyne video calling, and TeleStaff. Tyler describes the offerings as supporting Next Generation 911 requirements, including text-to-911. Platforms are self-hosted, web, and Windows. Specifications list Windows Server 2019 or 2022, SQL Server 2019 or 2022, and Windows 10 64-bit or Windows 11 Professional computers. Pricing is available only by request.