Tracker vs VisualVault Case Management
Tracker
riverside.netVisualVault Case Management
visualvault.comSide by side
| Figure | Tracker | VisualVault Case Management |
|---|---|---|
| Price from | $24/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 5 | 1 |
| Spec score · Case Management Software | 8.9 (#5) | 7.9 (#47) |
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Headquarters | Atlanta, Georgia | Tempe, Arizona, United States |
| Integrations | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. | The page names Esri ArcGIS, Kofax, SMS messaging, and SAML 2.0 and OAuth 2.0 single sign-on, and describes REST API access for custom integrations. |
| Purpose | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. | VisualVault Case Management centralizes case data, documents, communications, and workflows for state and local agencies. |
| Reporting dashboards | Yes | Yes |
| Security | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. | VisualVault says it follows NIST SP 800-39 recommendations for managing information security risk and reviews its risk posture on an ongoing basis. |
| Support | The Business plan includes a dedicated customer success manager and 24/7 live priority chat support. | The stated flat annual licensing fee includes hosting, support, and system maintenance. |
| Workflow automation | Yes | Yes |
Plans
Tracker
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
VisualVault Case Management
- Program-based licensingPriced on request
In their own words
Tracker
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.
VisualVault Case Management
VisualVault Case Management has no write-up on Specifiction yet; its figures are above.