tSpoonLab vs ZiaPilot

tSpoonLab is a software ecosystem for professional kitchens, combining the tspoonBack WebApp, tspoonFast app, and personal advice. tspoonBack manages and analyzes menus, purchases, sales, warehouses, and inventory across a business’s points of sale. Recipe tools support production sheets, cost and ingredient control, shared preparations, and standardized processes. Purchasing tools centralize buying activity and support supplier comparison and negotiation. For daily operations, tspoonFast supports voice-based orders and inventories, delivery-note capture by photo, checklists, waste tracking, transfers between cost centers, and production-sheet lookup. Production-kitchen tools add weekly planning and event management, including purchasing, production, profitability, allergens, staffing, and logistics. Food-safety functions cover lots, expiration dates, traceability, nutrition, allergens, and critical control points, and can generate APPCC checklists. Integrations cover POS, ERP, and e-commerce partners; ERP data can also be exported via API, CSV, or SFTP. Platforms include Android, iOS, web, and API. Plans start at €95 a month, and a no-obligation trial is offered.

ZiaPilot is a web-based service for handling restaurant customer conversations, orders, catering inquiries, menus, and reviews. It responds through website chat and WhatsApp, captures catering leads and orders, syncs menu and pricing data, and drafts review replies. Other tools include WhatsApp ordering, menu automation, growth analytics, local SEO pages, and staff and marketing features. Teams can review conversations and approve drafted review responses before publication. Menu information can sync with Google Sheets, and listed review channels include Google, Yelp, DoorDash, and Uber Eats. The Free plan costs nothing and includes 100 AI customer replies per month, capped at 10 per day, plus unlimited catering inquiries and lead capture. Growth costs $29 a month and includes 2,000 AI replies monthly, WhatsApp AI chat and ordering, review replies, and priority support. Pro costs $49 a month and adds multiple locations, team roles and permissions, advanced analytics, and dedicated onboarding. A one-time 7-day Pro trial can be started from the dashboard without a card; customers continue on Free afterward unless they select a paid plan. ZiaPilot says traffic is encrypted in transit with TLS and integration credentials are encrypted at rest.