Ubility vs Utilmate
Ubility
ubility.aiUtilmate
utilmate.comSide by side
| Figure | Ubility | Utilmate |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 0 | 3 |
| Spec score · Property Management Utility Billing Software | 7.1 (#13) | 7.2 (#11) |
| Headquarters | Phoenix, Arizona, United States | Auckland, New Zealand |
| Integrations | Ubility says it integrates with property-management and accounting systems, payment gateways, and submetering platforms. | The software partners page describes integrations with Xero, Buildium, Ezidebit, GoCardless, Square, Stratapay, Stripe, Bing Mail, and Zendesk Support. |
| Intended users | Ubility describes solutions for utility billing companies, property managers, and organizations building their own utility billing solution. | Utilmate says it supports utilities, billing agents, sub-metering companies, body corporates, and other utility providers. |
| Product | Ubility provides cloud-based software for utility billing, provider invoice processing, and payment workflows. | Utilmate is a cloud utility billing and customer management service for electricity, gas, hot and cold water, solar, and data providers. |
| Support | Ubility lists [email protected], says it typically responds within 24 hours, and gives phone support hours as Monday through Friday, 9am–6pm MST. | Utilmate lists email, phone, online chat, ticketing, knowledge-base access, and video tutorials as support channels or resources. |
Plans
In their own words
Ubility
Ubility is cloud-based software for utility billing, provider invoice processing, and payment workflows. Its AI extracts and validates invoice data from multiple providers, but customers remain responsible for reviewing AI-assisted data and calculations. For resident billing, it supports flexible methods and can post bills directly into property management software. Its RUBS algorithm is designed to recover within 1/10 of 1% of a property's billable expense. Payment features include ACH automation, resident payments, payment tracking, and collections. Other listed tools cover submeter and utility expense management, vacant cost recovery, final bills on demand, secure document management, dashboards, reporting, and ticketing. Residents can view billing history and usage, pay online, and use a Spanish-language portal. Ubility says it connects with property-management and accounting systems, payment gateways, and submetering platforms, with API access and customization options. It is designed for operations managing between 100 and 100,000 units. The maker describes solutions for utility billing companies, property managers, and organizations building their own billing solution. Pricing is on request; fees, payment schedules, and billing terms are set out in a separate customer agreement.
Utilmate
Utilmate is a web-based utility billing and customer management service for providers of electricity, gas, hot and cold water, solar, data and shared services. Its billing tools include invoicing, payments, customer management, automated collections, accounts receivable, reporting and exception dashboards. A customer portal lets people manage accounts, pay bills, set up direct debits, move in or out, and view usage. Meter readers and field agents can enter readings and notes on a smartphone or tablet, though meter-read charges may apply. Listed integrations include Xero, Buildium, Ezidebit, GoCardless, Square, Stratapay, Stripe, Bing Mail and Zendesk Support. Starter, Pro and Premium plans are invoiced monthly, with prices available from sales. Starter allows up to five users and migration assistance for the first 100 customers; higher plans list larger user and migration limits. A 60-day trial includes all features and requires no payment information to start. Utilmate says trial data is deleted if users do not subscribe afterward.