Ubility vs Zego Utility

Ubility is cloud-based software for utility billing, provider invoice processing, and payment workflows. Its AI extracts and validates invoice data from multiple providers, but customers remain responsible for reviewing AI-assisted data and calculations. For resident billing, it supports flexible methods and can post bills directly into property management software. Its RUBS algorithm is designed to recover within 1/10 of 1% of a property's billable expense. Payment features include ACH automation, resident payments, payment tracking, and collections. Other listed tools cover submeter and utility expense management, vacant cost recovery, final bills on demand, secure document management, dashboards, reporting, and ticketing. Residents can view billing history and usage, pay online, and use a Spanish-language portal. Ubility says it connects with property-management and accounting systems, payment gateways, and submetering platforms, with API access and customization options. It is designed for operations managing between 100 and 100,000 units. The maker describes solutions for utility billing companies, property managers, and organizations building their own billing solution. Pricing is on request; fees, payment schedules, and billing terms are set out in a separate customer agreement.

Zego Utility automates utility workflows for multifamily property managers, covering invoice handling through resident billing. Its expense service retrieves and audits utility invoices, works with providers to resolve billing errors, and pays invoices on clients’ behalf. Resident billing supports submeter calculations and Ratio Utility Billing Services (RUBS), combining utility charges with rent and other items on resident statements. It can recover water, sewer, trash, gas, recycling, and electric expenses, including for student housing. Zego Insights provides usage and recoupment reporting, portfolio benchmarking, alerts, and customizable dashboards. Invoice and payment details can integrate with accounting software; listed property management partners include AppFolio, MRI Software, Resman, Rent Manager, and Yardi. Residents can view and pay statements from any device, and staff can review prebills in Zego Admin. The product is available on Android, iOS, and the web. Zego states that it offers 24x7x365 resident support. It describes annual SSAE18 review, PCI Level 1 compliance for card data, and 256-bit encryption for sensitive data. Pricing is available by request, and there is no free plan.