UJET vs Verint Open CCaaS
UJET
ujet.cxVerint Open CCaaS
verint.comSide by side
| Figure | UJET | Verint Open CCaaS |
|---|---|---|
| Price from | $65/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Contact Center as a Service - Enterprise Software | 7.9 (#12) | 7.2 (#20) |
| Headquarters | San Francisco, California, United States | Melville, New York, United States |
| Integrations | UJET lists integrations including Google, HubSpot, Kustomer, Salesforce, Microsoft Dynamics, Oracle, Zendesk, Freshdesk, Zoho, ServiceNow, and SAP. | Verint describes integrations for telephony, CRM, enterprise software such as ERP and HCM, and data lakes or warehouses, supported by pre-built adapters. |
| Security | UJET says its platform is independently audited and certified annually, and that communications data is encrypted, transferred to customer-controlled storage, and deleted from its platform after the support session. | Verint says Integration Studio integrations are delivered from a SOC 2 and PCI compliant cloud. |
| Support | Basic includes Standard Support, while Pro, Enterprise, and Digital include Premium Support. | Verint Connect provides customers and partners with a knowledgebase, support ticketing, product documentation and training resources. |
Plans
In their own words
Verint Open CCaaS
Verint Open CCaaS has no write-up on Specifiction yet; its figures are above.