| Integrations | Unwrap connects to public and private feedback sources, including support, survey, call, review, social, CRM, product, and data warehouse tools. | Listed integrations include Salesforce, Gainsight, Jira, Zendesk, Azure DevOps, Microsoft Teams, Slack, Fullstory, Skyvia, and Dragonboat. |
| Security | The site lists SOC 2 Type II and GDPR compliance, SSO, activity monitoring, and automatic PII redaction. | UserVoice states that it maintains SOC 2 Type II certification and PCI-DSS certification, conducts annual third-party penetration tests, and scans its application weekly for known vulnerabilities. |