Upcellia vs ViralDashboard
Upcellia
upcellia.com
ViralDashboard
viraldashboard.ioSide by side
| Figure | Upcellia | ViralDashboard |
|---|---|---|
| Price from | $19/mo | $19/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 10 |
| Spec score · Social Customer Service Software | 7.7 (#15) | 8.5 (#7) |
| Integrations | The privacy policy lists integrations with Meta WhatsApp Cloud API, Facebook/Instagram Messaging and email; messages use Meta’s official API when enabled. | The service advertises Zapier and Make connectors plus native Slack, Microsoft Teams, HubSpot, Salesforce, Canva, Google Drive, Unsplash and Giphy connections. |
| Product | Upcellia is an AI-powered business suite for SMBs in Spain and Latin America covering lead capture, omnichannel inbox, webchat, CRM, sales pipeline, activities, automations and AI agents. | ViralDashboard describes itself as an AI-powered platform for publishing to social networks, managing messages in a unified inbox, creating designs, and producing reports. |
| Support | Free, Essential and Advanced plans provide technical support via WhatsApp, while Premium adds priority WhatsApp support and scheduled meetings. | Pricing lists email support for Creator, priority support for Pro and Business, a dedicated account manager for Agency, phone and Slack for White-Label, and 24/7 dedicated support for Enterprise. |
| Unified inbox | The unified inbox centralizes WhatsApp Business, Instagram, Facebook Messenger, TikTok and Webchat, with threaded conversations and assignment to agents or departments. | A unified inbox combines comments, direct messages and mentions and supports AI-generated replies. |
Plans
Upcellia
- FreeFree
- PricingPage.plans.lite.name$19 a month
- Essential$69 a month
- Advanced$139 a month
- Premium$289 a month
ViralDashboard
- FreeFree
- StarterPriced on request
- GrowthPriced on request
- Agency$149 a month
- White-Label$299 a month
- EnterprisePriced on request
- Creator$19 a month
- Pro$49 a month
- Business$89 a month
- AI credits pack$100, paid once
In their own words
Upcellia
Upcellia is an AI-powered business suite for small and midsize businesses in Spain and Latin America, combining lead capture, customer conversations, CRM, sales pipelines, automations, and AI agents. Its inbox brings together WhatsApp Business, Instagram, Facebook Messenger, TikTok, and Webchat, with threaded conversations assignable to agents or departments. Teams can add private notes, tags, custom contact fields, and conversation states, and manage multiple branches or mailboxes. Cellia, its AI engine, handles text, voice, and audio and is trained on each company’s documents and processes with defined operating limits. Leads can also be captured automatically from Facebook and TikTok or through custom web forms. The Free plan is free and includes one channel, one user, one mailbox, 100 conversations per month, 100 contacts, and two months of history. Paid plans range from Lite at $19 a month to Premium at $289 a month; Essential is $69 a month. There is no free trial. Upcellia is available on Android, iOS, and the web, and states that it complies with EU GDPR.
ViralDashboard
ViralDashboard has no write-up on Specifiction yet; its figures are above.