Userflow vs Userlane
Userflow
userflow.comUserlane
userlane.comSide by side
| Figure | Userflow | Userlane |
|---|---|---|
| Price from | $240/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 7 | 3 |
| Spec score · Digital Adoption Platforms | 7.9 (#13) | 7.2 (#25) |
| Spec score · Onboarding Bots | 7.8 (#14) | 7.2 (#22) |
| Spec score · In App Messaging | 7.8 (#12) | 7.1 (#17) |
| Spec score · Software Tutorials | 7.7 (#20) | 7.1 (#24) |
| Founded | 2018 | 2015 |
| Headquarters | San Francisco, California, USA | Munich, Germany |
| Integrations | The integrations page lists Salesforce, Segment, Mixpanel, Slack, Heap, HubSpot, Intercom, Zendesk, Amplitude, LogRocket, RudderStack, and Zapier. | The help center lists SharePoint, Confluence, KnowledgeOwl, and Zendesk integrations for searching knowledge content through the Assistant. |
| Support | Plans include live chat and email support; Studio includes priority support and Quickstart Onboarding, while Enterprise adds a support SLA. | Userlane says customers can contact its support team in product or by emailing [email protected]. |
Plans
Userflow
- Adoption StudioPriced on request
- Adoption Studio (annual billing)Priced on request
- Adoption Agent add-onPriced on request
- Adoption Agent add-on (annual billing)Priced on request
- Essentials$240 a month
- Studio$400 a month
- EnterprisePriced on request
Userlane
- ApplicationPriced on request
- DepartmentPriced on request
- OrganizationPriced on request
In their own words
Userflow
Userflow creates in-app experiences for onboarding, activation, self-serve support, and continuing engagement. Its formats include flows, tours, checklists, tooltips, banners, and announcements, with unlimited experiences on every plan. A no-code builder supports creation without engineering help, although publishing requires the Userflow JavaScript snippet. FlowAI can generate editable flows, rephrase content, and translate it. Adoption Agent answers in-app questions and can guide users through flows; Studio includes 500 AI credits monthly. Product Adoption Insights provides charts, funnels, and dashboards for engagement and completion. A REST API and MCP access manage flows, segments, and product data. Integrations include Salesforce, Segment, Mixpanel, Slack, Heap, HubSpot, Intercom, Zendesk, Amplitude, LogRocket, RudderStack, and Zapier. Essentials costs $240 a month billed annually; Studio costs $400 a month billed annually. Both include 1,000 MAUs and a 14-day trial without a credit card.