Userflow vs Userpilot
Userflow
userflow.comUserpilot
userpilot.comSide by side
| Figure | Userflow | Userpilot |
|---|---|---|
| Price from | $240/mo | $299/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · Digital Adoption Platforms | 7.9 (#13) | 8.0 (#11) |
| Spec score · Onboarding Bots | 7.8 (#14) | 7.9 (#13) |
| Spec score · In App Messaging | 7.8 (#12) | 7.9 (#11) |
| Spec score · Customer Onboarding Software | 7.7 (#20) | 7.9 (#14) |
| Spec score · User Onboarding Software | 7.7 (#21) | 7.9 (#15) |
| Spec score · Software Tutorials | 7.7 (#20) | 7.9 (#17) |
| Spec score · Product Adoption Software | 7.7 (#24) | 7.9 (#19) |
| Analytics | Product Adoption Insights provides charts, funnels, and dashboards to track in-app experience engagement and completion. | Userpilot provides funnel analysis, feature adoption tracking, and cohort comparisons without SQL. |
| Audience | Userflow describes its audience as B2B product-led SaaS teams in Product, Growth, Customer Success, and Marketing, and says it works best for self-serve web products. | Userpilot says it serves product, UX, and customer success teams at SaaS startups and Fortune 500 enterprises. |
| Founded | 2018 | 2019 |
| Headquarters | San Francisco, California, USA | Austin, Texas, United States |
| Integrations | The integrations page lists Salesforce, Segment, Mixpanel, Slack, Heap, HubSpot, Intercom, Zendesk, Amplitude, LogRocket, RudderStack, and Zapier. | Userpilot lists HubSpot, Salesforce, Segment, Google Tag Manager, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs as integrations. |
| Security | Userflow says it meets SOC 2 Type II, ISO 27001, and GDPR standards and hosts encrypted data on Google Cloud Platform. | Userpilot states that it has SOC 2 Type II certification and supports GDPR and HIPAA compliance. |
| Support | Plans include live chat and email support; Studio includes priority support and Quickstart Onboarding, while Enterprise adds a support SLA. | The pricing comparison lists email support and live chat, with phone support shown as an enterprise service. |
Plans
Userflow
- Adoption StudioPriced on request
- Adoption Studio (annual billing)Priced on request
- Adoption Agent add-onPriced on request
- Adoption Agent add-on (annual billing)Priced on request
- Essentials$240 a month
- Studio$400 a month
- EnterprisePriced on request
In their own words
Userflow
Userflow creates in-app experiences for onboarding, activation, self-serve support, and continuing engagement. Its formats include flows, tours, checklists, tooltips, banners, and announcements, with unlimited experiences on every plan. A no-code builder supports creation without engineering help, although publishing requires the Userflow JavaScript snippet. FlowAI can generate editable flows, rephrase content, and translate it. Adoption Agent answers in-app questions and can guide users through flows; Studio includes 500 AI credits monthly. Product Adoption Insights provides charts, funnels, and dashboards for engagement and completion. A REST API and MCP access manage flows, segments, and product data. Integrations include Salesforce, Segment, Mixpanel, Slack, Heap, HubSpot, Intercom, Zendesk, Amplitude, LogRocket, RudderStack, and Zapier. Essentials costs $240 a month billed annually; Studio costs $400 a month billed annually. Both include 1,000 MAUs and a 14-day trial without a credit card.
Userpilot
Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behavior, and take action without writing code. Its no-code tools include product tours, checklists, tooltips, and modals. Teams can analyze funnels, feature adoption, and cohorts without SQL, and trigger NPS, CES, CSAT, or custom surveys based on user behavior. Session replay shows clicks and scrolls, with filters by segment or funnel step. AI Agent Lia can answer product-data questions, analyze feedback, and build guides from prompts. Web installation is available through JavaScript, Segment, or Google Tag Manager; the Mobile SDK supports native iOS and Android engagement and several cross-platform frameworks. Integrations include HubSpot, Salesforce, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs. Userpilot lists SOC 2 Type II certification and support for GDPR and HIPAA compliance. There is no free plan. Starter costs $299 a month; Growth costs $849 a month, and a 14-day trial is listed.