Utilities Group vs VIP Utility Billing
Utilities Group
utilitiesgroup.com.auVIP Utility Billing
mysoftwaresolutions.comSide by side
| Figure | Utilities Group | VIP Utility Billing |
|---|---|---|
| Price from | A$0.80/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 0 |
| Spec score · Utility Billing Software | 8.3 (#5) | 6.9 (#21) |
| Customer portal | A white-labelled portal and mobile app provide usage views, payment plans, plan changes and hardship requests. | The VIP Web Portal supports online bill presentation, emailed bill notices, web payments, and email or text notifications. |
| Integrations | Named integrations include AEMO/MSATS, distributor APIs, NBN Co B2B, carrier porting, BPAY, direct debit, Xero, NetSuite, SAP, Salesforce, HubSpot, Zendesk, Freshdesk, Intercom, Snowflake, BigQuery, Databricks and Redshift. | The vendor says VIP Utility Billing integrates with VIP Accounting, VIP Budgeting & Analytics, payment platforms, and metering systems; external integrations depend on the system and typically use import/export or direct APIs with partners. |
| Support | Starter lists email and portal support; Growth adds priority support and a named customer-success manager; Enterprise lists 24/7 named on-call engineers. | The vendor says its utility billing support and implementation team resolves most service requests in under four hours on average. |
Plans
Utilities Group
- GrowthA$0.80 a month
- StarterA$1.20 a month
- EnterprisePriced on request
In their own words
Utilities Group
Utilities Group has no write-up on Specifiction yet; its figures are above.
VIP Utility Billing
VIP Utility Billing has no write-up on Specifiction yet; its figures are above.