Utilmate vs Vitality Utility Billing

Utilmate is a web-based utility billing and customer management service for providers of electricity, gas, hot and cold water, solar, data and shared services. Its billing tools include invoicing, payments, customer management, automated collections, accounts receivable, reporting and exception dashboards. A customer portal lets people manage accounts, pay bills, set up direct debits, move in or out, and view usage. Meter readers and field agents can enter readings and notes on a smartphone or tablet, though meter-read charges may apply. Listed integrations include Xero, Buildium, Ezidebit, GoCardless, Square, Stratapay, Stripe, Bing Mail and Zendesk Support. Starter, Pro and Premium plans are invoiced monthly, with prices available from sales. Starter allows up to five users and migration assistance for the first 100 customers; higher plans list larger user and migration limits. A 60-day trial includes all features and requires no payment information to start. Utilmate says trial data is deleted if users do not subscribe afterward.

VITALITY Utility Billing is web software for property operators managing utility billing in-house. It supports metered, RUBS, and convergent billing for electricity, water, gas, trash, internet, and other utilities. Listed capabilities include automatic bill retrieval, consumption tracking, move-out final bills, custom reports, historical utility-spend analysis, rate management, meter data import, and a customer account portal. Property management integrations include Entrata, Yardi, RealPage, ResMan, and Rent Manager, with property, unit, resident, and charge data syncing in real time. Submeter connections include Itron, Siemens, Schneider Electric, Honeywell, Enphase, and other vendors. Vitality says every feature is included without tiered pricing or module upsells. Pricing starts at $0.50 a month per unit, with no free plan and no public billing schedule stated. Payment processing is not included. The company identifies operators managing 50 or more units using property management software as its best fit.